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Dining Services Director
4 months ago
_Growth. Opportunity. Excellence._
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Compass Group.
Job Summary:
The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.
Leading Food & Beverage Operation:
- Develop and implement overall operating strategy that is aligned with the Compass Group and client business strategy.
- Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
- Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
- Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
Business and Financial Competence:
- Understanding market dynamics, enterprise level objectives and important aspects of Compass Group's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
- Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
- Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
Ensuring Exceptional Customer Service:
- Understand the client’s business model to prioritize what is most important to their residents.
- Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction.
Team Building & Management:
- Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.
- Ability to find, train, and retain talent starting with behavioral based interviewing.
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
- Empathetic leader while still being able to hold self and team members accountable.
Preferred Qualifications:
- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus Four years of directly related experience preferred.
- Four or more years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
- Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
- Previous P&L accountability or contract-managed service experience is desirable.
- Strong supervisory, leadership, management, and coaching skills.
- Strong communication skills, both written and verbal.
- Ability to communicate on various levels to include management, client, customer, and associate levels.
- ServSafe® Certified
Compass Group USA is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Compass Group USA maintains a drug-free workplace.
Pay: $60,000.00 - $72,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Heal
