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Clinical Director- Residential Programs

4 months ago


Roxbury, United States The Dimock Center Full time

**You** are a caring, hard-working individual who thrives in a team environment and is committed to excellence. You have experience in a medical or office setting and are comfortable interacting with patients, as well as managing administrative responsibilities. You understand modern perspectives on Substance Use Disorder and employ evedence based care.

**The Dimock Center **is a federally qualified community health center that heals and uplifts individuals, families and communities. Our vision is to redefine the model of a healthy community by creating equitable access to comprehensive health care and education. We promote a culture of respect, excellence, equal opportunity, and commitment to our employees and the communities we serve.

The Clinical Director is responsible for the clinical (patient care, utilization of services) components of the program. The Clinical Director ensures that the residential program provides evidence based and trauma informed, quality care at all times, in a culturally competent manner. They work collaboratively with the program director in making admission, continued stay and discharge decisions. The Clinical Director ensures quick access to care for clients and is responsible for high utilization rates. They provide direct care to clients as needed as well as direct individual and group clinical supervision to all counseling staff, recovery specialists, overnight awake staff and case managers.Essential Functions
- Oversees the clinical programming for the entire program to meet and maintain regulatory, BSAS, Joint Commission, and Dimock requirements.
- Develops, implements and facilitates evidence-based practices for individual and group therapies and education for daily intensive program.
- Tracks and monitors counseling and care coordination staff’s required frequency for face to face visits. Trains staff on evidence-based practices.
- Co-leads staff meetings, MDT meetings, etc. as assigned. Ensures attendance at the daily priority referral meeting.
- Collaboratively oversees with the program director admission, treatment and discharge decisions.
- Develops and implements quality improvement initiatives under the supervision of the program director.
- Ensures that all documentation is completed in a timely manner and is done so in accordance with regulatory and Joint Commission requirements.
- Collaborates with other clinical supervisors and directors and service lines at Dimock to ensure integrated care for patients.
- Participates in and assists in leading the Dimock continuum of care.
- Develops relationships and networks with other community service providers.
- Fulfills role of program director in his/her absence. Facilitates the onboarding of new staff.
- Participates in maintaining census metrics and ensuring that intakes can occur daily.
- Ensures high clinical service productivity level. Provides individual and group supervision to staff.
- Provides oversight for all chart documentation and conducts chart audits.
- Conducts bio/psych/social assessments, treatment plans, progress notes and any other required documentation to ensure 100% regulatory compliance at all times.
- Ensures that clients admitted meet the ASAM requirements for the program’s level of care.
- Ensures that BSAS and other performance measures are met, e.g. admission of priority status clients, completion of treatment plans, and patient satisfaction.
- Establishes and maintains high quality resident care standards and services.
- Ensures that patients receive swift access to care and participates in the coordination of intakes and completion of intake documentation and all admission and intake functions.
- Develops, implements and oversees all treatment modalities, e.g. individual and group services.
- Other duties as assigned.

**Competencies**
- Knowledgeable of behavioral healthcare practice issues, public health policy, BSAS principles of care, provider development and quality improvement concepts/program design.
- Familiar with state and local agencies serving the community.
- Possesses a team-oriented approach with strong interpersonal and written/oral communication skills.
- Comprehends that strong negotiation skills, a collaborative approach, and the ability to effectively interact with clinicians, providers, consumers, and public health officials are critical.
- Able to facilitate groups, work with a team of clinicians and maintain excellent patient file documentation.
- Possesses knowledge of and experience in co-occurring disorders and trauma. Has a firm grounding in principals of behavioral health administration and capable of organizing, managing, promoting, and evaluating all related services.
- Knowledgeable of financial management processes including budget development and financial reporting.
- Demonstrates ability to leverage marketing and public relations activities to ensure programs maintain patient census.
- Leads initiatives, meets deadlines, coordinates resources and