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Principal Training Product Manager

4 months ago

Redlands, United States Esri Full time

**Overview**

Provide product management support for our training products, enabling us to empower our customers to solve the world's problems with GIS. Your role will be to collaborate with our teams to ideate, define, and lead the business management of new and existing training products. You will identify market opportunities and customer demand for new product innovations and solutions, develop ROI analysis and product strategy, and analyze ongoing performance.

**Responsibilities**
- Perform customer research, market research, and competitive analysis to identify training needs and opportunities
- Work with the leadership team to envision new training products aligned with market trends, identifying customer requirements, business objectives, target audience, return on investment (ROI), product strategy, and KPIs
- Mine and analyze data related to product sales, usage, target market segments, current customers, and competitive intelligence to provide key insights and recommendations
- Rally a team to turn the product vision into a reality, planning and executing the product lifecycle, productization plan, fulfillment processes, revenue recognition, and profitability
- Collaborate with internal marketing teams to develop and implement a go-to-market strategy for new products
- Provide post-release support to internal Esri teams, providing guidance on business/licensing model issues, business rules and policies, legal terms of use, and other topics as defined in the Productization Plan
- Work closely with all teams in Training Services to maintain existing training products, bridging any gaps in process and communication
- Build predictive models to support product management decisions, and collaborate with Esri's business intelligence teams to ensure data access for product analytics
- Promote training products and services internally at Esri, building support, and communicating product strategy across divisions
- Create and maintain productization plans for assigned products that include detailed definitions for business models, distribution channels, and business policies

**Requirements**:

- Bachelor's in Business Administration, Marketing, or related field
- 8+ years of experience supporting product planning and management
- Ability to present, articulate processes, and communicate strategic objectives to secure buy-in from senior leadership and stakeholders
- Ability to cultivate strategic relationships with customers and partners
- Excellent organizational and time management skills
- Excellent written and verbal communication

**Recommended Qualifications**
- Master's Degree in Business Administration, Marketing or related field

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**The Company**

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

**If you don't meet all of the preferred qualifications for this position, we encourage you to still apply**

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