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Maintenance Technician West Side
3 months ago
Maintenance Technician Performance Profile
**Mission For This Role**:
- The Maintenance Technician position with WPD management serves as one of the most essential roles assisting WPD in achieving, meeting, and exceeding high expectations in becoming the top property management company of choice in the South Side of Chicago. Here at WPD, we are committed to providing the highest level of management and maintenance services to both our residents and clients. The Maintenance Technician supports WPD in providing high quality maintenance services that contribute to the continued success of the maintenance department. In order to achieve success as a maintenance technician at WPD, the tech must demonstrate strong maintenance experience and knowledge, be open to learning and expanding his or her skill sets, be efficient at problem solving, and must be self-sufficient. This specific maintenance position deals primarily with inspections for the Chicago Housing Authority and the other various subsidies that WPD works with. The subsidized inspection process is a tedious one that demands a high attention to detail, even the smallest mistake could prove costly. Face to face inspections also require an employee who’s capable of taking charge of a situation and direction the flow of conversation. Those two character traits are necessary for a tech to have success in this role.
**Objectives For the Role**:
- Within the first 3 months of this role, the maintenance tech will show a full understanding of the CHA inspection process, and all his or her repair work will be up to WPD’s quality standards. The maintenance technician will show full working knowledge in the functions of Appfolio, T-sheets and Gmail.
- After the 6 months the maintenance tech will be challenged to perform specific maintenance projects such as various inspections and walk throughs while meeting certain goals in the CHA maintenance departments.
- First initial inspection pass percentage - 65% or higher
- Re-inspection pass percentage - 70% or higher
- Additionally, the maintenance tech will be assigned to other maintenance responsibilities not centered towards their specific skill sets in order to expand their trade skills and become more versatile and more valuable to the maintenance department and the company.
**Important Personal Competencies**:
- Organized, the maintenance technician must be able to schedule and complete multiple work order tasks in a timely manner such as general maintenance, plumbing and electrical, provide great customer service skills, work independently, communicative effectively and constantly improve problem solving skills.
- Reliable, the maintenance technician is required to have reliable transportation as the tech may travel to several sites per day.
- Communication, the maintenance technician must have a reliable source of communication (a functioning smart phone). The technician must be a strong and versatile communicator and will communicate with multiple residents per day.
- Caring, At WPD our motto is Above all else care, we expect the technician to care about every situation, team member and resident to the point that all actions succeed from this root value.
- The maintenance technician must have their own tools to perform maintenance work. WPD has some tools, which can be used for certain work orders.
**Role Details**:
- Full time position, Monday through Friday, 8am to 5pm.
- Pay will start at $20 -$25 per hour.
- Benefits include PTO, health insurance, dental, vision, life insurance, 401k matching.
Pay: $20.00 - $25.00 per hour
Pay: $20.00 - $30.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
License/Certification:
- Driver's License (required)
Work Location: Multiple locations
