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Billing Representative

4 months ago

Redlands, United States Optum Full time

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

This position is full-time (40 hours/ week), Monday - Friday. Employees are required to work our normal business hours of 7:00am-3:30pm OR 7:30am-4:00pm. Our office is located at 10425 Enterprise Dr, Redlands, CA.

**Primary Responsibilities**
- Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
- Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
- Monitor outstanding balances and take appropriate actions to ensure insurance companies are paying the claims.
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**
- High School Diploma / GED
- 1+ year experience in medical insurance billing
- Must be 18 years of age OR older
- Knowledge of basic arithmetic concepts
- Ability to work full-time (40 hours/ week), Monday - Friday. Employees are required to work our normal business hours of 7:00am-3:30pm OR 7:30am-4:00pm.
- Must be in a commutable distance to the office location -10425 Enterprise Dr, Redlands, CA

**Preferred Qualifications**
- Knowledge of medical terminology
- Experience/knowledge of EPIC

**Soft Skills**:

- Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

**#RPO #RED