Current jobs related to Customer Service Representative Iii - Chicago - Lessen

  • Field Service Representative III

    3 hours ago

    Chicago, Illinois, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Service Representative III to join our team at Canon Business Process Services. In this role, you will be responsible for providing exceptional customer service, managing mail and packages, and performing various administrative tasks.Key ResponsibilitiesCustomer Service: Ensure total...

  • Field Service Representative III

    2 days ago

    Chicago, Illinois, United States Canon USA & Affiliates Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Field Service Representative III to join our team at Canon USA & Affiliates. As a key member of our office services team, you will be responsible for providing exceptional customer service, managing mail and packages, and performing various administrative tasks.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely communication with customers and vendors.Key...

  • Field Service Representative III

    6 days ago

    Chicago, Illinois, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Service Representative III to join our team at Canon Business Process Services. As a key member of our mailroom operations team, you will be responsible for ensuring the smooth flow of mail and packages within our facility.Key ResponsibilitiesReceive, sort, and deliver incoming mail and...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States United Service Companies Full time

    Job SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...

  • Field Service Representative III

    2 weeks ago

    Chicago, Illinois, United States Canon USA & Affiliates Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Field Service Representative III to join our team at Canon USA & Affiliates. As a key member of our office services team, you will be responsible for providing exceptional customer service, managing mailroom operations, and performing various administrative tasks.Key ResponsibilitiesCustomer...

  • Field Service Representative III

    2 weeks ago

    Chicago, Illinois, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Service Representative III to join our team at Canon Business Process Services. As a key member of our office services team, you will be responsible for providing exceptional customer service, managing mailroom operations, and performing various administrative tasks.Key...

  • Customer Service III

    3 weeks ago

    North Chicago, United States The Fountain Group Full time

    The Fountain Group is a national staffing firm and we are currently seeking a Customer Service III for a prominent client of ours. This position is in North Chicago, IL 60064 . Details for the position are as follows: Job Description: $23 - $25/hour Hybrid (3 days on-site, 2 days remote), Monday - Friday 8:00AM - 5:00PM. 4 days on-site at the start of the...

  • Customer Engagement Manager

    3 weeks ago

    Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Qonten Full time

    Job Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...

  • Customer Service Representative

    2 months ago

    Chicago, United States Home Bay Full time

    Customer Service Representative 4 salaries **More Home Bay Technologies, Inc. Customer Service salaries** 3 salaries reported $15.91 per hour Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.39 per hour...

  • Customer Service Representative

    7 days ago

    Chicago, Illinois, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Description": "Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Compass Group, North America Full time

    Job Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Discover Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Beacon Hill Staffing Group Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Beacon Hill Staffing Group. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with inquiries, troubleshooting issues, and providing outstanding service. This is an excellent...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Health Care Service Corporation Full time

    About the RoleThis position is responsible for providing exceptional customer service to members and physicians through phone and written inquiries. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to resolve issues in a prompt and accurate manner.Key ResponsibilitiesRespond...

  • Customer Service Representative

    1 month ago

    Chicago, United States Spark Packaging Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative Location: Chicago, IL Position Summary:The Customer Service Representative will be responsible for taking and processing customer orders, working directly with customers along with sales team, ordering production materials from suppliers. Position Responsibilities:Receive customer orders...

  • Customer Service Representative

    6 days ago

    Chicago, Illinois, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a leading pizza delivery company with a passion for serving our customers. Our team members play a vital role in ensuring our customers receive the best possible service.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...

  • Customer Service Representative

    7 days ago

    Chicago, Illinois, United States Bunzl Distribution USA Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bunzl Distribution USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner,...

  • Customer Service Representative

    1 day ago

    Chicago, Illinois, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...

Customer Service Representative Iii

4 months ago

Chicago, United States Lessen Full time

**Jon Summary**

The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients’ repair and maintenance needs within our technology platform, One by SMS Assist. This role communicates predominantly on the phone and electronically with clients and vendors to ensure all maintenance services are completed in an effective and efficient manner.

**What You'll Do**
- Develop and maintain positive client relations required to ensure superior client satisfaction
- Manage real-time inquires while keeping track of and responding to commitments
- Manage the scheduling and completion of all services assigned by customers
- Act as second level escalation point for level I CSR’s
- Escalate all disputes or un-satisfied service confirmations in a timely manner
- Remain on the queue and address all requests and customer questions
- Maintain open communication with affiliates in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship
- Enter information into our database and ensure consistency and accuracy
- Demonstrate professionalism in communication, relationship development, customer service, etc.
- Assist in training team members and provides constructive feedback as necessary
- Shift flexibility may be required
- Foster a positive team environment
- Ensure confidentiality and accuracy of internal and external data
- Perform ad-hoc projects and other duties as assigned

**You Should Have**:

- Computer Skills: proficiencies in: Microsoft Word, Excel, Outlook essential
- High school diploma required
- 3-4 years of customer service experience preferred
- Basic troubleshooting knowledge and ability to articulate
- Ability to communicate industry language

Other Relevant Qualifications
- Undergraduate degree / internship preferred
- Intellectual agility and adaptability
- Property maintenance experience
- Trades knowledge