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Business Analyst

4 months ago

Alexandria, United States Unissant Full time

We are seeking a **Business Analyst/Customer Service** to join our team in **Alexandria, VA.**

**Essential Duties and Responsibilities**:

- Organize and run change control boards meetings, document change requests, and maintain associated documentation.
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
- Create and implement precise management plans for every project, with attention to transparent communication at all levels.
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
- Determine and develop user requirements for systems in production, to ensure maximum usability.
- Partner with stakeholders to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.
- Create and maintain program documentation.

**Work Experience**:

- Five or more years of experience in analytics and systems development.
- Experience in generating process documentation and reports.
- Extensive experience with data visualization.
- DOD experience is a plus.

**Job Skills**:

- High proficiency with database management.
- Proven analytical abilities.
- Proven ability to manage projects and user testing.
- High proficiency in technical writing.

**Education**:

- Bachelor's Degree is required.

**Certificates, Licenses and Registrations**:

- None Required.

**Communication Skills**:

- Solid ability to interface, inspire and motivate at various levels of the organization.
- Ability to convey technical information to non-technical individuals.
- Excellent communication skills, with an ability to translate data into actionable insights.
- Demonstrated experience communicating effectively across internal and external organizations.

**Travel**:

- Willing to travel occasionally as needed (up to 10%)

**Environmental Requirements**:

- Mainly sedentary; in an office environment
- May be required to lift up to ten (10) pounds.
- Flexible in working extended hours.
- The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position._
- Unissant, Inc. is a proud Equal Opportunity Employer (EOE; M/F/Disability/Vets)_