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(Ord) Rental Agent

4 months ago

Chicago, United States Fox Rent A Car Full time

**Fox Rent A Car, a Europcar Mobility Group USA subsidiary offers a unique opportunity to work with a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services.**

**Requirements**:

- Offer optional coverage products, upgrade the vehicle, prepaid gas option, and other services to each customer 100% of the time.
- Sales techniques such as building rapport through open-ended questions, top-down sales, emphasizing features and benefits, and overcoming objections are critical.
- Customer service skills include acknowledging customers in line, smiling, making eye contact, using the customer's name, and maintaining composure in difficult situations.
- Meet or exceed Monthly Sales Performance Standards.
- Use company-approved service-based sales process/dialogue with integrity and professionalism.
- Qualifying and processing customers' rentals with accuracy, efficiency, and attention to detail.
- Review rental parameters with all customers to ensure an understanding of rates, optional charges, and services. Answer questions, offer maps and directions, and resolve customer service issues.

**"How you sell matters. What your process is matters. But how your customers feel when they engage with you matters more." - Tiffani Bova -**

**We offer**:

- Employee Discounts
- Referral bonus
- Paid Training and Career Development Opportunities.
- Benefits: Medical, Vision, Dental, 401k
- Paid Time Off, Vacation Time, and Paid Holidays
- A Great Company Culture and an Awesome Management Team

Pay: $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance

Compensation package:

- Commission pay

Schedule:

- 8 hour shift
- Weekends as needed

Work Location: In person