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Automotive Service Advisor

3 months ago

Orland Park, United States Zeigler Auto Group Full time

**AUTOMOTIVE SERVICE ADVISOR**
- If you have a passion for vehicles and outstanding customer service, **Think Zeigler.**
- If you're an outgoing and energetic people person, who loves to talk to people and share your knowledge? **Think Zeigler.**
- If you're self-motivated, and ready to get out from behind a desk and help our customers have an unforgettable service experience, **Think Zeigler.**

**JOIN THE SERVICE TEAM AT ZEIGLER Be a part of our Team of Service Professionals and deliver an awesome experience to our customers **You will assist our customers with all of their service needs. That means building loyalty, trust and creating an overall positive experience. We seek someone who is goal oriented, has a proven track record as a service advisor and is able to work in a fast-paced environment.
- _2-3 Years Service Advisor Experience._
- _CDK Experience Preferred._
- _$60-160k based on your experience and sales ability._
- _Great Attitude, High Energy & Dependability Required._
- _Clean Driving Record_

**Duties & Responsibilities**
- Schedules service appointments
- Greets customers in a timely and friendly manner while obtaining vehicle information
- Writes up customer's vehicle problems with accuracy and clarity on repair order
- Refers to service history, inspects vehicle and recommends additional needed service
- Provides a complete and accurate written cost estimate for labor and parts
- Checks on progress of repair throughout the day
- Contacts customer regarding any changes in the estimate or promised time, explains cost and time requirements in detail and obtains proper authorization before any additional repairs are performed
- Maintains high customer satisfaction standards
- Outstanding communication skills
- Professional appearance and work ethic
- Superior customer service skills

Pay: $50,000.00 - $100,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

**Experience**:

- Service Advisor: 2 years (required)

Work Location: In person