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Case Manager

4 months ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF CHILD SAFETY
- The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect._

**CASE MANAGER-CHILD SAFETY SPECIALIST**

**JOB LOCATION**:
Show Low and Winslow, Arizona

**POSTING DETAILS**:
**Salary**: 21.7068

Grade: 17; Open Until Filled; Applications Reviewed Daily

**WHO ARE WE?**

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Child Safety Specialist can be a life-changing event If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service

Step Increases
Child Safety Specialists are eligible for incremental pay increases as follows:
Upon successful completion of the Arizona Department of Child Safety, 22 week CORE training program $22.59/hour
One year of Arizona Department of Child Safety Specialist service $24.11/hour
Two years of Arizona Department of Child Safety Specialist service $25.96/hour
Three years of Arizona Department of Child Safety Specialist service $27.66/hour

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS

**WHAT DOES A CASE MANAGER/CHILD SAFETY SPECIALIST DO?**

A Child Safety Specialist offers valuable support and assistance to children and families in need. This role requires strong time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies and the courts for case planning. This is a fast-paced environment, which requires organization, a high degree of expertise and skill in maintaining established quality and accuracy in work assignments. The essential job functions of a DCS Specialist include, but are not limited to:

- Responding to reported allegations of child abuse and/or neglect
- Assessing child safety and risk
- Conducting interviews and gathering information
- Making in-and-out of home contacts with families and children
- Attending Court hearings
- Preparing case plans and conducting case plan staffing
- Authoring professional reports and filling out documentation
- Coordinating and monitoring services
- Placing children, transporting children, and moving a child’s possessions when needed
- Managing cases throughout the respective county and assigned area
- Using a computer and the Department’s Child Welfare Software Programs

Alternative work hours may be required, including overtime, weekends and holidays.

**WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?**

Knowledge of:
Confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family centered practice; behavioral indicators of mental health disturbance, impact of abuse and neglect, separation and loss issues and child welfare practices. Computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high stress situations; adaptability; and making independent decisions.

Ability to:
Complete work tasks thoroughly; lead, take responsibility; analyze information and use logic to address work-related issues and problems; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; and enter, retrieve and correct data in a computer-based system; and acquire and renew CPR Certification.

**WHAT ARE THE REQUIREMENTS FOR A CASE MANAGER/CHILD SAFETY SPECIALIST?**

Bachelor's or Master's Degree from an accredited college or university-must provide awarded transcripts to confirm degree, OR four (4) years of experience as a DCS Case Aide

Department of Public Safety Level One Fingerprint Clearance Card

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