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Clinical Services Manager

3 months ago

Champaign, United States Christie Clinic, PLLC Full time

Are you ready to take the helm as our Clinical Manager? We're searching for a highly qualified and dynamic leader with a passion for excellence and a drive to inspire greatness in others. This position is scheduled Monday-Friday 8:00am-5:00pm at the University clinic, with the ability to travel to satellite locations, as needed.

As our Clinical Manager, you'll be at the forefront of innovation, shaping the future of healthcare, and leading our dedicated team to new heights of quality patient care.
The Clinical Manager will be responsible for optimizing the clinical operations Oncology and Infusion, ensuring high-quality patient care, and providing leadership to our team of healthcare professionals. Five years of leadership/management and RN experience is required. An Oncology Certified Nurse(OCN) certification, Certified Registered Nurse Infusion (CRNI), and Chemotherapy and Biotherapy Certified is preferred.

**JOB DUTIES**: (This list may not include all of the duties assigned.)
- Facilitate the organization and coordination of patient care within the departments of Oncology and Infusion.
- Facilitate new team member onboarding and training plan.
- Support Beacon/EMR therapy plans.
- Beacon specialist for Departments of Oncology and Infusion.
- Finalize annual budgets and monitor departments and division performance.
- Utilize data for decision making including collecting and analyzing data.
- Accountable for developing and maturing the utilization of Christie Management System.
- Facilitate connections between clinical and support departments throughout the organization.
- Lead weekly meeting with direct reports to review strategy and goals for the department(s)/division goals and strategy.
- Act as an internal consultant to various committees and facilitate the resolution of intra-departmental issues within and outside direct reporting relationships.
- Select, train, develop, coach, perform evaluations and address performance issues for direct reports. Support direct reports for team member performance related issues.
- Interpret and comply with regulation, policies and procedures, which include but not limited to: completing incident reports, evaluating safety of equipment, monitoring credentialing as needed and enforcing CLIA regulations.
- Create an environment that ensures proper equipment use and safe team member and patient outcomes.
- Complete incident reports and initiate root cause analysis as needed.
- Act as time clock manager for coordinators and for departments in coordinator absence.
- Patient complaint management and reconciliation.
- Expert on EMR and ability to guide team members on EMR issues.
- Complete all other assigned projects and duties.

**Benefits**:

- Competitive salary with performance-based incentives
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement in a supportive, collaborative environment
- Generous retirement savings plan
- Flexible scheduling options to support work-life balance

**TYPICAL PHYSICAL DEMANDS**:
Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, a normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

**TYPICAL WORKING CONDITIONS**:
Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.

**Experience**: Required
- 5 year(s): Oncology and/or Infusion nursing
- 5 year(s): Leadership or management experience
- 5 year(s): Healthcare experience

**Education**: Required
- Associates or better

**Licenses & Certifications**: Required
- RN
- CPR

**Skills**: Required
- Working in a team environment
- Ability to multi-task
- Performance management
- Medical terminology
- Timekeeping management
- Ability to supervise others
- Ability to speak clearly and concisely
- Ability to communicate effectively
- Computer literacy

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees