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Civil Rights Case Manager-1

4 months ago

College Station, United States Texas A&M University Full time

**Job Title**

Civil Rights Case Manager-1

**Agency**

Texas A&M University

**Department**

University Risk And Compliance

**Proposed Minimum Salary**

$5,416.67 monthly

**Job Location**

College Station, Texas

**Job Type**

Staff

**Our Commitment**

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

**Who we are**

**What we want**

The Civil Rights Case Manager, under general supervision, plays a critical role in the university’s response to allegations of discrimination or harassment based on a protected class, including sexual assault and sexual harassment. The Case Manager reviews all incoming reports and provides (1) objective information about a party’s rights, (2) compassionate and appropriate support and resources, and (3) options for resolving the complaint through the University’s formal or informal processes. The Civil Rights Case Manager supports the University’s mission to create and maintain a university environment that is free from discrimination, harassment, and retaliation.

**What you need to know**

**Salary**:$65,000.00

**Required Education and Experience**:

- Bachelor’s degree.
- 3 years of related experience in education, case management, law enforcement, or social work.

**Required Knowledge, Skills, and Abilities**:

- Skilled is organizing, prioritizing, and managing multiple tasks and records in a high volume, fast-paced environment with attention to detail, flexibility and appropriate discretion.
- Ability to objectively gather and record relevant information into a well-organized file.
- Knowledge of relevant state and federal civil rights laws.
- Skilled in communicating with tact, diplomacy, discretion, and professionalism.
- Excellent verbal and written communication skills.
- Ability to establish rapport and communicate with students, faculty, and staff from various cultural, social, educational and economic backgrounds
- Ability to adapt to constantly changing legal landscape.
- Ability to work as part of a team.
- Ability to maintain confidentiality with private or sensitive information.
- Ability to organize, prioritize, and manage multiple tasks and data in a high volume, fast-paced environment with accuracy, attention to detail, flexibility, confidentiality, empathy, positivity, and compassion.
- Knowledge of best practices in higher education compliance with respect to effectively addressing discrimination, harassment, and retaliation.
- Ability to act independently, take initiative, and exercise sound judgment. Ability to multi-task and work cooperatively with others.

**Essential Duties/Tasks**:
**Case Management**
- Triages reports of discrimination, harassment, and or related retaliation and provides a prompt, compassionate, and appropriate response.
- Conducts intake meetings, offers resolution options, facilitates academic and supportive resources, and communicates about a party’s rights in the university process.
- Create, maintain, and track case filed throughout resolution process.
- Ensures timely and accurate documentation of all reports and University responses.
- Maintains confidentiality to the extent allowed by federal regulations, state laws and university policies.
- Collaborates with a variety of campus partners (housing, academic officials, financial aid, etc.) to coordinate support services and eliminate roadblocks.
- Refers students to university and community resources, as appropriate.

**Training and Campus Outreach**
- Engages in continuous learning to Title IX, Title VII, VAWA, and related civil rights regulations, state laws, and university policies.
- Delivers training and education programs for the university community.
- Promotes an environment that fosters relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold our values.
- Represents the department at special events, community functions, and University trainings.

**Why Texas A&M University?**

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
- Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
- 12-15 days of annual paid holidays
- Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
- Automatically enrollment in the Teacher Retirement System of Texas
- Health and Wellness: Free ex