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Front Desk/ SPA Coordinator

3 months ago

New York, United States MedSpa Full time

UPSCALE MEDISPA in MIDTOWN is seeking an Experienced Front Desk / Spa Coordinator

Must be responsible, professional, personable and have experience working in the beauty industry.
Must be computer proficient, have excellent phone etiquette, and the ability to multi-task.
Must maintain a pleasant, positive attitude.Motivate our team to reach sales goals.
Knowledge of spa/salon booking software a plus.

Daily Responsibilities:
Create and maintain a complete Spa experience for the guest at all times, putting guest satisfaction above all else.
Maintain professional integrity both in-house and over the phone at all times.
Work efficiently and productively in a changing environment
Assist all guests with amazing customer service, including handling all guests' questions and concerns professionally.
Accurately book, change, confirm and/or cancel spa reservations, while also coordinating with spa employees.
Oversee daily appointment calendar and ensure schedule flows seamlessly throughout the day.
Organize work environment, implement systems and assist management with daily operations of a spa.
Present detailed descriptions of spa treatments, packages, services, and facility features to all current and prospective guests to actively promote the spa.
Meet retail sales goals and give customized skincare recommendations to clients.
Maintain the overall appearance of the spa and cleaning/restocking retail area.
Continually aid in the success and growth of the business, which includes promoting and suggesting additional treatments or products, contributing ideas, and acting as an ambassador of the business at all times.

Totally dedicated to a LONG TERM position in the company, without any other distractions or obligations that may hinder performance and reliability.
Able to work WEEKENDS ( 10-5) and flexibility WEEKDAYS ( 9:30-2, 2-close)
PLEASE INCLUDE RESUME AND COVER LETTER, INCLUDING AVAILABILITY

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Weekends as needed

**Education**:

- Bachelor's (required)

Work Location: In person