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Scheduling Coordinator

4 months ago

West Palm Beach, United States MD Now Full time

**Introduction**:
**Benefits**:
MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

We are seeking a Scheduling Coordinator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply

**Job Summary and Qualifications**:
**Location: MDNOW SUPPORT CENTER - 4200 Northcorp Pkwy, Palm Beach Gardens, FL.**

GENERAL SUMMARY OF DUTIES:
To ensure vacant shifts are filled and all clinics are adequately staffed according to the staffing budget and patient volume. Create master monthly schedules following the approved staffing budget and revise as needed. Ensure all schedules are complete and posted at least one month in advance. Work close with managers and staff to ensure all vacant shifts are filled and clinics are adequately staffed according to budgets and patient volume.

DUTIES INCLUDE BUT NOT LIMITED TO:

- Build monthly schedules for clinic by utilizing quarterly staffing budgets to create shifts based on the allowed staffing hours. Will require a knowledge and understanding of how the staffing budget is created and used.
- Revise and update schedules as required or needed according to volume trends to ensure each clinic maintain the desired efficiencies.
- Must have a knowledge of the staffing policies and procedures as well as a knowledge of the number of hours required for PRN, part time and full time positions.
- Will run reports and utilize them to ensure each employee is scheduled and works the hours according the classification in which they were hired.
- Calculate budgeted hours and determine in advance how many FT employees are needed so the puzzle of the schedule fits together. Report staffing concerns immediately (over or under staffed).
- Will gather approved PTO requests from the center managers in advance and will place FT staff on the schedule keeping in mind their PTO dates.Will contact part time and PRN staff for their availability at least a month in advance. Coordinator will schedule part time and PRN staff according to staffing needs and availability.
- Work with clinic managers to be aware of new staff currently in orientation; ensure new staff are scheduled once they have been released from orientation.
- Ensure vacant shifts are filled by making calls and enlisting the help of the operations management team. This includes open shifts due to staff absenteeism.
- Follow up with appropriate individuals regarding concerns or problems with open shifts or adequate staff available.
- Help staff with shift swaps, this will take creative thinking and multiple phone calls.
- Communicate continuously with managers regrading issues and concerns.
- Help design and maintain a true PRN pool.Demonstrate courteous and cooperative behavior with managers and staff. Demonstrates a thorough knowledge and understanding of work assignments in a manner to meet timelines and objectives.
-

EDUCATION:
High School Diploma or GED requiredEXPERIENCE:

- 1+ year of Experience in a medical atmosphere and a background in scheduling is favorable.

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