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Intake Coordinator

3 months ago

Sherman Oaks, United States The Help Group Full time

Founded in 1975, The Help Group is the largest, most innovative and comprehensive nonprofit of its kind in the United States serving children with special needs related to autism spectrum disorder, ADHD, learning disabilities, developmental delays, abuse and emotional problems. Its broad range of mental health and therapy services and residential programs extends its reach to more than 6,000 children and their families each year. Lumina Counseling, provides insurance and private pay mental health services for children, adolescents, adults, families and couples, throughout the Los Angeles area. We offer individual, group, couples and family therapy, in addition to psycho-educational evaluations and diagnostic assessments. We ensure our clinics are staffed with trained professionals with a variety of specialties and theoretical approaches, so that we are sure you will be able to find what you need.

**Responsibilities**:

- Schedule client appointments and coordinate intake processes
- Conduct initial screenings and assessments to determine client needs
- Maintain accurate and up-to-date client records
- Assist with billing and insurance verification processes
- Collaborate with the clinical team to ensure a seamless intake process
- : Manage client communications from initial call through handoff to the therapist

**Qualifications**:

- Bachelor's degree in psychology, social work, or related field (preferred)
- Previous experience in a mental health or healthcare setting (preferred)
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and electronic health record (EHR) systems
- Effectively manage the intake process with a combination of empathy and confidence

or visit us at The Help Group
- We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply._