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Long Term Care Client Services Rep, Wdl; Full Time
4 months ago
**Come join our team of innovative and unparalleled lab and support staff**
Wisconsin Diagnostic Laboratories (WDL) is a wholly owned subsidiary of The Froedtert & the Medical College of Wisconsin regional health network, which is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Patient care is our top priority, from test orders to transportation of specimens to reporting of test results. We perform over five million tests annually with test capabilities that match the largest labs in the world, providing expert academic care in every community. We combine our robust test directory and expert faculty and staff with compassionate patient care and unparalleled logístical support. WDL specializes in delivering comprehensive, clinical laboratory services to clients ranging from large tertiary care centers to small community practices.
We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.
Thank you for considering a career with Wisconsin Diagnostic Laboratories
Location: US:WI:MILWAUKEE at our WI DIAGNOSTIC LABORATORIES facility.
FTE: 1.0
*1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and.001 FTE is Casual*
**Positions with an "FTE" (full time equivalency) of.8 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an "FTE" of.5 -.799 are eligible for part-time pro-rated medical, dental and vision benefits**
Shift: 2nd/3rd swing shift (4, 10-hour shifts 7:00 pm - 5:30 am; rotating weekdays, as well as rotating weekends & holidays)
**Summary**:
Promptly and attentively answers phones listening to concerns/requests, obtaining complete and accurate information. Consistently greets callers using a Wisconsin Diagnostic Laboratories approved greeting and offering name in a clear and pleasant tone.
**Qualifications**:
1. One year of work experience in a health care setting with basic understanding of laboratory tests, results, and terminology preferred
2. High School Diploma or equivalent.
**Perks & Benefits at Wisconsin Diagnostic Labs**
Wisconsin Diagnostics Labs Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid Time Off
- Growth opportunity
- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 401K
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
