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Production/warehouse Associate

3 months ago

Elkhart, United States Glass Doctor Full time

As a Production Associate at Glass Doctor, you will be helping our residential and business customers, often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good

We invest in our people and will make sure you have the training, tools, and process to be successful.

**Your Responsibilities as a Production Associate**

As a production and warehouse associate, you are a vital part of our team. You will be the person that will help produce our double pane insulated glass, and work with the logistics coordinator to ensure our installing technicians have what they need on a daily basis to complete each job.

Here’s what you’ll do:

- Cut and prepare glass for double pane fabrication.
- Stage glass for the installers for the next day.
- Assist with loading vans for the next day's installation.
- Take precise measurements to ensure materials meet specified dimensions.
- Fill out loss report for mis-measured or broken glass.
- Deliver glass to the job site or our other stores when needed.
- Maintain equipment and shop areas.

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about our technicians and the jobs performed.

Have an Eye for Perfection: You’ll need a high level of attention to detail. Exact measurements are crucial to get the job done right, the first time.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

**Job Requirements**

The following are the minimum requirements to be considered for the Production position at Glass Doctor:

- Knowledge and understanding of the basic tools of the trade
- Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle
- Ability to lift 50 lbs. independently - as you know, glass can be heavy, and our technicians often work solo
- Comfortable with heights, ladders, and lifts
- Comfortable using mobile technology and digital software - no pen and paper here
- Verification of your prior job experience via reference checks

**This Job Is NOT For You If...**
- You are okay with measurements being “close enough”. That won’t work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.
- You say things in your head like “A broken window - what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.
- You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last minute impacts not just the customer but the whole team.

**Here’s How We Take Care of Our Employees**:

- Flexible Schedule
- Paid Training
- Bonuses & Incentives
- Company-provided vehicle and technology
- Benefits Package
- PTO and Vacation

The pay range for this position is $15-$17 per hour

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?

APPLY TODAY