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Team Leader

4 months ago

Tysons, United States Maximus Services, LLC Full time

**Description & Requirements**
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

Maximus is seeking a Team Leader - Back Office to join our team. This is a remote position that will support the Department of Education.

Essential Duties and Responsibilities:

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.

**Essential Duties and Responsibiliti es**:

- This is a Back Office role so handling inquiries by phone will not be required
- Handles extremely complex customer service inquiries and problems documenting and recording consistent problem areas.

**Additional Requirements as per contract/client**:

- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Experience with CLASS preferred
- Must be a U.S. citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

**Home Office Requirements**:

- Hardwired internet (ethernet) connection
- Private work area and adequate power source

Minimum Requirements

Minimum Requirements:

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have additional training or education in area of specialization.

EEO Statement