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Esa Enrollment Specialist

3 months ago


Phoenix, United States State of Arizona Full time

Arizona Department of Education
- The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents._

**ESA Enrollment Specialist**

Job Location:
Empowerment Scholarship Account (ESA) Section
Phoenix Location

Posting Details:
**Salary**: $51,500

Grade: 18

Closing Date: 06/19/24

Job Summary:

- Rare in-state travel may be required for this position.

Job Duties:

- Communicate program requirements, laws, policies, and guidelines to program participants, applicants, and stakeholders

Knowledge, Skills & Abilities (KSAs):
Knowledge in:

- Application processing, program eligibility review and account renewal processes
- Basic administrative procedures and systems such as managing files, records, office procedures and terminology
- Customer service principles and practices

Skills in:

- Excellent organizational, planning, research, reporting and time management
- Interpersonal skills to effectively interact with supervisors, peers, and customers
- Excellent communication skills, both verbal and written
- Strong problem-solving
- Multitask and prioritize a variety of demands and projects effectively
- Intermediate skill in using Microsoft Outlook, Word, and Excel

Ability to:

- Clearly communicate legislative guidelines, program policies to external stakeholders
- Maintain excellent working knowledge of department policies and procedures
- Comply and ensure compliance with state laws, policies, and guidelines
- Communicate effectively with program participants, applicants, and other stakeholders
- Manage and maintain program accounts accurately and efficiently
- Maintain and protect confidential files
- Accept directions and feedback from ESA Management and follow through appropriately

Selective Preference(s):
Preference will be given to those applicants with an
- Associate’s degree or higher
- Knowledge of the ESA program (statutes, rules, and regulations)
- Bilingual
- Familiarity with financial management and accounting principles

Pre-Employment Requirements:
Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: _Driver’s License Requirements._

**Benefits**:
The State of Arizona provides an excellent comprehensive benefits package including:

- Affordable medical, dental, life, and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- Ten paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Deferred compensation plan
- Wellness plans

Retirement:
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