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Residential Aide

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Bronx, United States Acacia Network Full time

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we"ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

We are seeking Residential aides for our Transitional Housing Single Female shelter located in the Bronx. The Residential Aide will be the primary connection between the operations staff and the clients. The residential aide will spend a large amount of time with the residents. They will spend this time helping client who need more hands on assistance. They will also provide insight to the current atmosphere in the facility and what are the current client complaints or recommendations. **Salary $16-$21/HR**

**Responsibilities consist of but not limited to**:

- Perform Daily room and bed inspections
- Pack up and log items for AWOL residents
- Escort client to appointments
- Assist in the monitoring and development of resident"s independent living skills
- Monitor and track furniture
- Perform nightly bed counts
- Fill in for kitchen staff when necessary
- Conflict resolution between residents
- Cover operations desk when necessary
- Answer phones when necessary
- Help maintain the cleanliness of the building
- Monitor common areas to ensure proper usage

**Education/ License**:

- High School Diploma or GED required. Associates Degree preferred
- Food handlers certificate a plus

**Qualifications**:

- 2 years of applicable experience in shelter or residential setting
- Passion for working with individuals and families who are in transitional housing
- Excellent communication skills, comfortable working with others
- Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner
- Knowledge of DHS requirements and protocols
- Ability to deal with sensitive issues with diplomacy and discretion
- Must be able to multi task with strong organizational skills
- Bilingual is a plus

**Benefits**:
*Acacia network is an Equal Opportunity Employer*