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Supervisor, Operations

4 months ago

Burbank, United States Deluxe Media Full time

Job

Supervisor, Operations

Description

About the Role

The Operations Supervisor for Deluxe Cinema plays a crucial role in maintaining the production pipeline, ensuring deadlines are met, and supporting department managers. This position requires prompt handling of operations staff, equipment, or production flow issues, utilizing strong troubleshooting and communication skills and any available administrative and technical resources. Additional tasks from the management team should be prioritized, communicated, and completed.

**Responsibilities**:
- Understand Deluxe Cinema workflows to communicate and troubleshoot issues effectively.- Enforce procedures and assist in workflow implementations.- Ensure operations are compliant with security protocols.- Maintain and seek efficiency opportunities.- Maintain the accuracy of procedural documentation.- Support management with disseminating information to operations staff.- Responsible for setting a positive team environment.- Facilitate communication across departments.- Troubleshoot and appropriately escalate any issue that might hinder production.- Provide internal technical support to staff and respond to technical inquiries.- Support completing any nonstandard, complex, or time-sensitive workflows and projects.

Skills and Abilities- Ability to work under High-Pressure situations (Deadlines/High Profile client interaction )- Demonstrate strong leadership qualities.- Utilize critical thinking to solve and prevent problems.- Detail-oriented and strong organizational skills.- Good written and verbal communication skills- Working knowledge of Cinema workflows and standards.- Experience with Cinema and mastering technology toolsets and infrastructure.- Working knowledge of Microsoft 365 suite for administrative efficiencies.- Basic knowledge of cloud infrastructure and operations is a plus.

Experience & Education- Minimum of two (2) years of experience in Cinema Post-Production- Minimum of one (1) year of experience in program management and customer service- Bachelor’s Degree from an accredited College/University or equivalent professional experience

We offer competitive pay and benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

About the Company

Deluxe is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law.

This role is based in Los Angeles, California and the base pay range for this role is $72,000 - $80,000 annually. Actual amounts will vary depending on education, skills, experience, and geographic location.