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Data Coordinator

4 months ago

Chatsworth, United States Hope The Mission Full time

**Position Summary**

The mission of Hope the Mission (HTM) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet our participants needs through an individualized and non-judgmental approach that will ultimately lead to long term housing stability.

The** Data Coordinator **fulfills the mission of HTM by ensuring programs maintain data integrity, quality assurance and contract compliance. The Data Coordinator will work closely with the program leadership staff to provide oversight, review, and compile reports to ensure the accuracy and integrity of participant files, electronic records and program data/outcomes. They will review/audit client electronic & physical files and provide guidance to ensure that all records align with our contract’s requirements. The Data Coordinator will provide guidance and training to program staff on quality control, electronic/physical client file accuracy, and HMIS to ensure that all participant records are accurate and that programs/services are compliant with our contracts. The Data Coordinator is expected to have a high level of expertise in HMIS and is required to maintain the highest level of accuracy. This position does not directly supervise other staff.

**Primary Duties and Responsibilities**

**Data Analysis and Reporting**:
1. Interpret data, analyze results using statistical techniques and provide ongoing support to Interim Housing Leadership

2. Develop and implement collection system and other strategies that optimize statistical efficiency and data quality.

3. Perform and analyze performance based data as requested by supervisor

4. Develop/document data management policies and procedures

5. Track outcomes and monitor progress against meeting established goals

6. Analyze programmatic data to determine strengths and gaps

7. Administer client databases including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures

8. Design, develop and implement regular reports for various audiences including staff, board members, donors, etc.

9. Assist the Interim Housing leadership team in identifying and resolving data errors

10. Develop and submit deliverables/reports to leadership staff and funders

**Training and Support**:
1. Develop and implement training programs aimed at developing staff capacity

2. Provide regular technical assistance/trainings to staff to ensure compliance with data requirements

3. Assist in the annual updates to performance report technical requirements

4. Ensure HMIS data is supported by documentation in participant file

5. Provide support to Interim Housing leadership team as needed
- Provide support for program audits including, but not limited to, data entry

**Electronic Record & Client File Monitoring**
- Conduct ongoing client file review and reconciliation in HMIS in preparation for audits from funders
- Develop and update monitoring checklists that align with the contract requirements
- Ensure that information in physical files is accurate and reflects electronic records in HMIS for all program files
- Maintain internal database tracker of audited files
- Identify incomplete or missing documents contractually required for each client file
- Summarize review findings and patterns for each program site
- Submit list of file corrections to leadership staff
- Conduct file review for clients enrolled in non-government funded programs on an as needed basis

**Additional Responsibilities**
- Attend agency and community meetings as directed by supervisor
- Additional tasks, project and responsibilities as assigned by supervisor

**Knowledge, Skills, and Abilities**
- Minimum of three years of experience in program evaluation, reporting, or data management preferred
- Minimum of two years of experience with data entry and reporting with the Homeless Management Information System (HMIS) preferred
- Previous experience with social services and/or homeless program required
- Bachelor’s degree in psychology, social work, public administration, human services, statistics, or other closely related field preferred
- Maintain and execute confidential information according to California’s Confidentiality of Medical Information Act (CMIA), Health Insurance Portability & Accountability Act (HIPAA) and Americans with Disabilities Act (ADA) standards.
- Should possess strong analysis abilities, creative thinking and ability to problem solve on an organization-wide basis
- Demonstrated knowledge of issues facing program participants (e.g., health, substance abuse, mental health, etc.)
- Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint)
- Must be able to perform electronic data entry
- Must have strong written and verbal communication skills, including customer service focus in working with all internal organizational levels and external contacts
- Must be