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Fire Protection Suppression Manager

4 months ago

Oak Creek, United States Grunau Fire Full time

Sincerely caring about our employees and customers is what has made the Grunau Company the benchmark of excellence for over 100 years. We value commitment, respect and integrity and encourage everyone to exceed their personal and professional endeavors.

As the newest member of the Davis-Ulmer family of companies, we believe that investing and empowering our employees as leaders, that we will develop an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Due to continued growth, we are seeking a highly motivated individual to fill an open** **role in our Oak Creek, WI location. As a **Fire Protection Suppression Manager, **you will thoroughly understand, support and expand our Fire Suppression business by providing exceptional customer service for existing and potential new customers, and lead training and development efforts for your team.

**Why work for Grunau Fire Protection?**
- We offer competitive pay for experienced individuals.
- We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This is a benefit that provides financial support and backing, world-class training, and leadership development.
- We offer an industry leading benefits package that includes medical, dental, vision, and other benefits.
- We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
- We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code.
- We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.

**Responsibilities**:

- Foster growth by understanding and implementing strategies within our existing business and through extended offerings.
- Develop team by providing and tracking technical training and keeping all up to date on NFPA codes
- Support and promote our safety policies and practices.
- Ensure all company, customer and project policies, procedures, standards, licenses/certifications, etc., are adhered to.
- Maintain effective relationships with existing customers.
- Actively seek new relationships and opportunities by working with our sales team.
- Estimate, propose, and execute service/inspection opportunities.
- Understand technical aspects of fire suppression practices and equipment, and ensure inspections and work are being performed at the highest level of quality.
- Manage extinguisher shop and equipment and field leaders.
- Understand and take responsibility for contract management to ensure a successful outcome for customers and the company.
- Be a “Team Player” that is willing to help anyone who may need assistance.
- Be “hands-on” with inspection or repairs if required.

**Primary Skills / Traits needed with this position**:

- Ability to prioritize responsibilities in a way that grows the business.
- Detail oriented, while encouraging creative thinking
- Progressive and positive attitude; a strong ability to motivate others through shared experiences and sound judgement calls.
- Strong interpersonal, communication and Leadership skills.
- Interested in personal and professional growth and willing to personally invest in development.

**Desired Qualifications**:

- Excellent telephone, interpersonal, and communication skills are required
- Experience in sales or customer service
- Fire Protection experience
- Project management experience
- Ability to prioritize based on current project demands
- Must be dependable and reliable with ability to complete tasks without need for follow-up
- Good computer and keyboarding skills in various computer programs (i.e. Excel, Power Point)
- General knowledge of office practices/procedures and office equipment
- Ability to learn proprietary software
- Work in a fast-paced service environment
- Due to the nature of the customer interactions, this is primarily an office-based position.

**Specific Requirements**:

- High school diploma
- Constantly operates a computer and other office productivity machinery (copier/printer, etc.)
- Must be able to remain in a stationary position 50% or more of the time
- Open cube office work environment, noise level - quiet to moderate

**Davis-Ulmer and our family of companies offer a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.**

Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran