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(Bilingual Spanish) Customer Service Representative
4 months ago
State Farm Agent in Chicago seeks a bilingual spanish/english Customer Service / Sales Representative/Agent Team Member.
**We offer**:
- Base comp (doe and ins lic)
- Bonus incentive
- Paid time off
- Profit Sharing Plan
- Health prem allowance
- Mon-Fri daytimes (no evenings/weekends)
- Training and professional development
- Professional office work environment
- Growth potential/opportunities for advancement
**Responsibilities**:
- Establish insurance customer relationships and follow up with insurance customers.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to inquiries regarding insurance availability, eligibility, insurance coverages, insurance policy changes, transfers, insurance claim submissions, and insurance billing clarification.
- Use a insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
- Continuous network to develop prospective insurance customers
**Requirements**:
- Positive attitude
- Coachable
- Attention to detail
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- **Insurance Licenses required or able to obtain asap**:
- Insurance experience helpful
- Bilingual Spanish
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Pay: $35,000.00 - $60,000.00 per year
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Application Question(s):
- Do you now reside in metro Chicago and would you be comfortable commuting to our Chicago (north side) location daily for this in office position?
License/Certification:
- Property+Casualty and/or Life/Health Insurance Licenses (preferred)
Work Location: In person
