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Administrative Coordinator
4 months ago
**SUMMARY**
USA for UNHCR is seeking a highly motivated, organized, and experienced Administrative Coordinator to provide administrative and project support to the Integrated Partnerships and Private Philanthropy teams. The Administrative Coordinator will be responsible for database management including gift and donor data entry, reporting and analysis through Salesforce. The Administrative Coordinator will play a vital role in supporting both teams with various administrative tasks and project work, while collaborating closely with a diverse and talented team of professional leaders.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Assist the teams with Salesforce by entering, uploading, and updating records, creating dashboards and reports needed by individual members and teams, providing training and assistance, and performing data hygiene and cleanup.
- Assist the teams in drafting correspondence, acknowledgements, mailings, documents, and reports for partners and donors and other administrative tasks as assigned.
- Responsible for ongoing maintenance of records in Salesforce CRM system
- Assist with the creation and maintenance of Salesforce standard operating procedures
- Prepare expense reports, process invoices and facilitate contract approval and management
- Provide administrative support to the Senior Directors, Private Philanthropy/Integrated Partnerships, including calendar management, travel logistics, event support and team communication.
- Schedule, organize and coordinate internal and external meetings, travel arrangements, conferences, and other private philanthropy/partnerships team activities.
- Serve as point of contact for some internal stakeholders and external vendors for each team to take prompt and appropriate action such as addressing questions/concerns and providing information.
- Collaborate with internal teams to ensure projects are completed in a timely manner, including communications approvals.
- Assist team members with project workflows to help streamline and improve processes.
- Conduct research and gather information for various projects and initiatives; track and analyze efforts to inform future strategies.
- Maintain confidentiality and compliance in working with personally identifying information (supporter data) at all times
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**EDUCATION and/or EXPERIENCE**
- At least 1-3 years of experience in providing development support to teams in non-profit or related setting; Associate’s degree or equivalent required, Bachelor's degree preferred.
- Understand how to collaborate with a variety of different people and roles
- Show strong growth mindset and can learn from setbacks.
- Are comfortable with ambiguity and can break it down as part of a cross-functional team.
- Be willing to confront complex problems head on, without fear of lack of solution.
- Be relationship-driven, partnership-driven, and adaptable.
- Ability to collaborate and work well with others; can take direction from peers and leadership to accomplish tasks
- Highly organized with administrative experience; ability to prioritize work efficiently and meet deadlines.
- Strong organizational/time management skills and ability to multitask
- Demonstrates a high degree of customer service to internal and external stakeholders; desire to collaborate and help solve problems
- Strong active listening and interpersonal skills; ability to effectively communicate verbally and in writing
- Proficiency in Microsoft Office Suite, calendar management systems, and virtual collaboration platforms
- Experience with fundraising CRMs, preferably Salesforce NPSP and Salesforce Service Cloud a plus
- Strong detail orientation and accuracy in all aspects of the job.
- Strong critical thinking skills with the ability to analyze circumstances, evaluate outcomes and make sound decisions
- Demonstrates passion, and the willingness to go the extra mile
- Demonstrates a passion for USA for UNHCR’s mission previous academic work, extra-curricular or civic society membership, and/or personal and professional experience
**WORK LOCATION**
Hybrid + Washington, DC + May also involve travel to some locations within the company’s region of operations.
**COMPENSATION**
$56,759 - $66,692
**DISABILITY SPECIFICATIONS**
USA for UNHCR will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
**_ USA for UNHCR is an Equal Opportunity Employer. Refugees and all other protected classes are encouraged to apply._
