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Sales Operations Manager

3 months ago

Boston, United States Transmit Security Full time

Founded and led by multiple-time successful cyber and identity security pros, Transmit Security offers a unique opportunity. A ten-year old, profitable company with a jealously admired customer list of large/very large enterprises around the world spending millions of dollars per year. But also, a company that still operates like a startup and has launched several new products in past few years accelerating our growth.

We offer the industry's only platform that fuses customer identity and anti-fraud solutions - customer identity management, identity verification, and fraud prevention. We sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc.

**Role Summary**:
The Sales Operations Manager reports directly to the Director of Revenue Operations and is responsible for managing the deal desk, producing sales and marketing reports, administering sales compensation plans, ensure data integrity across Sales tools, and supporting additional GTM projects as assigned. The individual will be responsible for the creation and maintenance of documentation as well as delivering enablement and providing daily support.

**Sales Analytics & Insights**
- Produce monthly, quarterly, and annual sales reporting.
- Analyze and leverage data to provide objective insights or recommendations on process improvements; seek approval on recommendations and facilitate the implementation.

**Processes**:

- Manage the distribution of the compensation plans and work with finance to deliver monthly commissions to the Go-To-Market team. Create and deliver comp plan presentations, annually, or as needed, to plan participants; be a resource for any ongoing inquiries.
- Maintain a global sales coverage model to support lead assignment/routing, system access / visibility, and compensation.
- Ensure that the execution of the deal review and approval process follows company policies and guidelines with an emphasis on Quote, Order Form generation and Closed Won reconciliation with Finance.
- Partner with Marketing to define end to end global process execution to support a closed loop and ROI reporting.

**Requirements**:

- Bachelor's degree with at least 5 years of experience in a similar role, ideally with a high growth global SaaS technology company.
- A combination of strong analytical, project management, and organization skills.
- Proficiency in the use of sales and marketing tools including, but not limited to, Salesforce and HubSpot.
- Proven track record of effectively working with cross-functional teams and stakeholders to optimize the sales organization's operations and success.

**Benefits**:

- Competitive salary.
- Comprehensive benefits package including health, dental, and vision insurance.
- Dynamic and collaborative work environment with a focus on innovation.
- Flexible work arrangements and remote work options.
- Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique._
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