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Manager, Career Management Events and Operations

4 months ago

Chicago, United States The University of Chicago Full time

Department

Booth Career Services: Operations

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:

- an unmatched faculty.
- degree and open enrollment programs offered on three continents.
- a global body of nearly 56,000 accomplished alumni.
- strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

Job Summary

The Manager is primarily responsible for the downtown Gleacher Center Career Services office’s initial public interactions with over 1400 Evening and Weekend MBA students, 52,000 Booth alumni, and students matriculating in Booth’s newest programs, Master in Management and Master in Finance. Based on Career Services offerings, the manager quickly assesses various needs and promptly addresses or refers students and alumni as appropriate.

**Responsibilities**:

- Develops an understanding of career management issues and Career Services offerings to assess, manage, and respond to initial student and alumni requests. Common requests include but are not limited to assistance with identifying, accessing, and using the appropriate resources, scheduling and canceling coaching appointments, and registering for career programming.
- Gains an understanding of Career Services programs and other Booth department events to respond to alumni and students’ needs.
- Continually assesses new technologies and leverages existing technologies to improve the delivery of Career Services offerings to be responsive to the needs of alumni and students across MBA programs; evaluates and improves business processes to support Career Services productivity.
- Oversees daily business operations of the Career Services office to ensure maximum expense control and support maximum productivity. This includes managing the administrative budget for the office with monthly reconciliation of internal accounts with official University ledgers, overseeing the payment disbursement, reconciliation, troubleshooting process of all incoming invoices and payments, purchasing office supplies, and vendor management.
- Creates and maintains coaching usage dashboards and provides monthly analysis of coaching activity to the Director, Career Management, and Associate Dean, Career Services, noting key highlights and trends.
- Assists with critical planning
- and execution-related responsibilities ranging from broad implementation for in-person and virtual events to managing detailed logistics. Critical review
- and evaluation-related activities may include developing and implementing evaluation surveys and analyzing collected data to provide recommendations for program/service enhancements and innovation.
- Maintains accuracy of career services content for student intranet pages and alumni website, collaborating with team on quarterly and ad hoc edits and updates.
- Manages quarterly process to provide new students access to a wide range of career resources. Works with various external vendors and internal systems to add new students, remove inactive students, and update graduates with appropriate access.
- Conducts mock interviews, reviews resumes and cover letters, and coordinates other interview related programming in both individual and group settings.
- Develops original content for career related publications and assists with the editing and distribution of Career Services communications materials.
- Performs other related work as needed.

Minimum Qualifications

**Education**:
Minimum requirements include a college or university degree in related field.
- Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
- Certifications:

- Preferred Qualifications

**Experience**:

- Working in higher education and/or familiarity with MBA, Masters leve