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Communications Operator Ii

3 months ago

Vallejo, United States City of Vallejo, CA Full time

**Description**:
**THE POSITION**

**This recruitment is being conducted to fill six **full-time vacancies**, and is open to applicants who currently possess a Peace Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, a CLETS certificate verifying full access, **AND** at least one year of public safety dispatching experience, or three years of experience as a police officer. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year.**

**THE DEPARTMENT**
As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical, and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities.
For more information about the Vallejo Police Department, please visit their website.
**
THE CITY OF VALLEJO**
The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley).

**DISTINGUISHING CHARACTERISTICS**
This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II.

**SUPERVISION RECEIVED AND EXERCISED**
- Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander.

**Essential Functions**:

- The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices._
- _Important responsibilities and duties may include, but are not limited to, the following:_

**_ When Functioning in the Communications Center_**_:_**
- Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system.
- Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors v