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Restaurant Team Member

4 months ago

Tempe, United States Tempe Eats Full time

Hiring for many positions:
Front-of-House (FOH):

- Server
- Host
- Busser
- Runner

**About Us**

Tempe Eats isn't your typical food hall; it's your new favorite spot that everyone can agree on. Launching in February 2024, we're set to redefine the social dining experience. Imagine a place where guests can seamlessly mix and match from our ten eateries and bars all on one transaction, without having to split up from your friends.

With three dynamic drinking spots, two chill patios, a click-thru for mobile orders, and a walk-up pickup window, we're not just serving food; we're crafting an experience.

**Mission**:
To bring happiness to our community through unique delicious mix-and-match combos in a have-it-your-way style.

**Vision**:
We have happy long-term team members and regular customers where we know their names as we welcome them back again and again. Our TE family is able to promote from within and give back to the community.

**Values**:
Our values include providing a competitive win-win pay structure for our team, a rewarding experience for our loyal customers, giving back to the community, and serving great food and drinks.

**Our TEAM Culture**:
We are looking for leaders and team members who fit in with our TEAM culture:
**T-Teamwork.** Train or help out your fellow team members. Be dependable. Follow repeatable processes and checklists. Make it a fun, family environment where we smile every day and cover for each other.

**E-Excitement. **Exude contagious excitement... _Our food is sooo good. The DJ and the biergarten are such a VIBE. I love my regulars and my regulars love me. The specials were killing it I have such a passion for adult beverages... I love that we have 80 wines, 40 beers, and craft cocktails. What endless food pairing possibilities _Turn our team members and our customers into our advocates who keep spreading the word.

**A-Agility. **Be prepared to make data dependent decisions and implement process improvements. This may include reorganizing roles and responsibilities, adding or deleting menu items, and other changes based on customer feedback, sales, cost or efficiency.

**M-Mentorship. **Develop and coach others. Identify high potential team members and identify ways for them to be cross-trained and promoted.

**Your Core Competencies: (Front-of-House)**
- **Action-Oriented**:Being "Action Oriented" in the Customer-Facing role at Tempe Eats means actively engaging with patrons to enhance their dining experience, anticipating needs, and providing seamless service. You exhibit the key behaviors of proactive service, quick problem resolution, team collaboration, customer engagement, and adaptability.
- **Approachability**: Being "Approachable" at Tempe Eats means creating a welcoming and open atmosphere for customers, colleagues, and fellow team members. It involves the ability to connect easily, listen actively, and make everyone feel comfortable. You exhibit the key behaviors of a friendly demeanor, active listening, open communication, approachable body language, and customer engagement.
- **Customer Focus**: Having "Customer Focus" at Tempe Eats means prioritizing the needs and satisfaction of customers. It involves a genuine dedication to providing excellent service, anticipating customer preferences, and creating positive dining experiences. You exhibit the key behaviors of anticipating needs, service excellence, adaptability to customer preferences, problem resolution, and customer engagement.
- **Integrity & Trust**: Demonstrating "Integrity & Trust" at Tempe Eats means consistently acting with honesty, transparency, and reliability in all customer interactions. It involves building and maintaining trust with customers, colleagues, and the broader community. You exhibit the key behaviors of honesty in communication, transparency, reliability, confidentiality, and customer advocacy.

**Job Types**: Full-time, Part-time

Pay: $16.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule
- Paid training

Restaurant type:

- Bar
- Casual dining restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only

Application Question(s):

- How many hours per week were you looking for?
- We open at 10:30am or 11am and we close at 10pm or midnight depending on the day. Do you have open availability? If not, what are the restrictions on your availability?
- Are you currently working? If yes, where?

**Experience**:

- bartending: 1 year (preferred)
- cooking: 1 year (preferred)
- serving: 1 year (preferred)
- host/busser/runner/barback: 1 year (preferred)
- sushi chef: 1 year (preferred)
- dishwashing/other BOH: 1 year (preferred)

License/Certification:

- Food Handler Certification (preferred)
- Title 4 Alcohol Certification (preferred)

Work Location: In person