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Hotel General Manager

4 months ago

West Chester, United States Holiday Inn Cincinnati - Liberty Way Full time

The Holiday Inn Cincinnati - Liberty Way has completed a major renovation and is set up for success in 2024. You will be responsible for maintaining a team of 20 team members ranging from the front desk, housekeeping, bar & restaurant. This is an excellent opportunity to step into an existing dedicated operations team and ramp up sales for the property.

We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.

Upon opening the hotel, as a General Manager you will:

- Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
- Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
- Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.
- Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.

Commitment to Task:

- Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

Communication Skills:

- Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
- You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.

Flexibility:

- Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.

Initiative:

- Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.

Managing Execution:

- Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Teamwork:

- Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Qualifications:

- Minimum of 2 years Hotel Management Experience (IHG Hotels experience preferred, but not required).
- Opera Property Management System Experience preferred.
- Proven record of independent, self-motivated work habits.
- Ensuring customer satisfaction.
- Execute reporting in a timely and accurate manner.
- Ability to focus on the big picture as well as individual results.
- Possess the ability to maximize hotel revenue through defined market segmentation.
- History of superior controls and financial performance.
- Excellent relationship-building skills.
- Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.
- Maintain active and visible position in the local community and industry.

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

Application Question(s):

- What Hotel Brands / Operating Systems are you familiar with?

**Experience**:

- Hotel: 3 years (required)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- West Chester, OH 45069: Relocate before starting work (required)

Work Location: In person