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Director, IT Change Portfolio Delivery
3 months ago
Overview:
At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.
We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals, and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.
The Director, IT Change Portfolio Delivery has a key leadership role at Legal and General America and reports to the Sr. Director ITSM Change Management. This role will be responsible for leading Agile Scrum teams and will partner with business leadership to help them achieve their short
- and long-term business objectives. The Director, IT Change Portfolio Delivery will work closely with IT leadership to shape the overall change portfolio to ensure the right products are built with the right features at the right time to meet business propositions focused on growth, experience, and cost reduction through digital strategy. Additionally, this role will be responsible for deployment activity through alignment across the IT organization and providing technical guidance, planning, tracking, and overall portfolio management for the team ensuring quality software is delivered on time and within budget using best practices, tools, and techniques.
**Responsibilities**:
- Inspire your teams to build the best outcome for the customer and/or end-user. Ensure product design and development processes meet the needs of the customer and drive business value.
- Responsible for end-to-end solution delivery of the Change, Transformation, Digital Innovation, or Safety & Soundness portfolios ensuring alignment of activities, processes and information flow between the IT Delivery teams as well as the entire IT organization.
- Lead and oversee the execution of quick-win projects and changes, understanding their specific needs, goals, and challenges and ensuring they are delivered on time, within budget, and meet or exceed expectations. Identify and mitigate potential risks and issues that may impact program delivery. Understand and communicate the drivers, goals, and strategy associated with programs and products.
- Develop and maintain strong relationships with key business stakeholders, IT Service Delivery, Business Change Management, Infrastructure, Architecture, and Program Management to lead the execution of the project portfolio and implementation of the IT vision and strategy.
- Collaborate with stakeholders to ensure valuable releases early and often; solving complex business or functional problems and coordinating work as necessary.
- Provide ongoing communication to stakeholders on progress, expectation management and to remove impediments.
- Establish key performance indicators (KPIs) and metrics to track the progress of programs and measure the success of the portfolio Scrum teams. Validate the success of initiatives that contribute to LGAs goals and vision. Turn data insight into actionable outcomes to the ultimate customer.
- Regularly report on performance to IT senior leadership, highlighting achievements, challenges, and recommended actions.
- Determine, monitor, and review all practices within the team, including costs, supply & demand of staffing requirements, and risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate reporting.
- Manage, track, and stay within the budget of all scrum teams and programs delivered within the portfolio.
- Provide leadership and guidance across multiple Agile Scrum teams comprised of multiple practices including software engineers, quality assurance analysts, business analysts, product owners, and scrum masters. Foster a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members to enhance their skills and capabilities.
- Lead, mentor, coach and evaluate the teams and develop employees through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies; foster a diverse and inclusive workplace.
- Be a change champion and create an environment that is open, informed and empowered, to continually improve effectiveness and deliver value to the Serve as a change agent and model progressive, collaborative, positive and agile leadership.
- Be an inclusive leader who develops and engages talent so they
