We have other current jobs related to this field that you can find below
-
Customer Service Representative
2 months ago
Newburyport, United States Rochester Electronics L Full timeJob DescriptionJob DescriptionRochester Electronics is immediately hiring for a Customer Service Representative position! At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics,...
-
Account Manager/Customer Service Representative
1 month ago
Newburyport, United States Bradford & Bigelow Full time*$500.00 SIGN ON BONUS* Bradford & Bigelow offers an extensive number of benefits including: · Sign-on bonus · Incentive awards · Comprehensive benefits · 401k and profit sharing · Employee recognition program · Growth opportunities · Ample overtime · Tuition reimbursement · On-site fitness facility Bradford & Bigelow is looking for an experienced,...
-
Loan Servicing Representative
4 weeks ago
Newburyport, United States Institution for Savings Full timeJob DescriptionJob DescriptionThe Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work in our Residential Lending Newburyport Office. Duties include loan payments, tax and insurance escrow, payoffs, discharges, customer service and data entry.This position...
-
Newburyport, United States Rustman Agency Full timeJob DescriptionJob DescriptionNo Cold Calling - No Door Knocking - Heck No leaving your house. We are 100% Virtual.Training at your finger tips, industry leading carrier partners, best way to build a business, turn key opportunity, contracts that are advantageous to YOU, start up cost reimbursment incentive, and so much more.Are you tired of working for...
-
Call Center Representative
2 months ago
Newburyport, United States Institution for Savings Full timeJob DescriptionJob DescriptionCall Center RepresentativeWe are seeking a full-time Deposit Services Representative to work in-office at the Bank's Retail Operations Center in Newburyport. This position is responsible for providing exceptional customer service through a variety of inbound communication channels to customers and staff, troubleshoot and...
-
Patient Care Representative
2 days ago
Newburyport, United States Shields Health Care Group Full timeShields Health has an exciting opportunity for a Patient Care Representative(PCR) to work part-time Monday, Tuesday and Friday 2:30pm-11pm at Anna Jacques Hospital in Newburyport, MA. The Patient Care Representative will contribute to the goals of Shields Health by providing exceptional customer service with professionalism, efficiency and accuracy. PRIMARY...
-
Inside Sales Representative I
4 weeks ago
Newburyport, United States Rochester Electronics L Full timeJob DescriptionJob DescriptionRochester Electronics is immediately hiring for an Inside Sales Representative I!At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!...
-
CNC Field Service Technician
3 months ago
Newburyport, United States The Robert E. Morris Full timeJob DescriptionJob DescriptionJob Requisition ID#: 428A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused...
-
Field Service Technician
3 weeks ago
Newburyport, United States Alfa Laval Global Full timeEvery day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
-
Field Service Technician
3 weeks ago
Newburyport, Massachusetts, United States Alfa Laval Global Full timeEvery day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
-
Field Service Technician
3 weeks ago
Newburyport, United States Alfa Laval Full timeEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
-
Field Service Technician
1 month ago
Newburyport, United States Alfa Laval Full timeEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
-
Office Services Administrator
4 weeks ago
Newburyport, United States Rochester Electronics L Full timeJob DescriptionJob DescriptionRochester Electronics is immediately hiring for an Office Services Administrator!At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!...
-
Relationship Specialist
2 months ago
Newburyport, United States Bankprov Full timeJob DescriptionJob DescriptionBankProv:BankProv is the nation’s 10th oldest bank, proudly rooted in a legacy of trust and reliability. As a full-service commercial bank, we offer a unique blend of traditional banking services and innovative financial solutions tailored to meet the needs of our diverse clientele. We provide fully insured business accounts,...
-
Client Benefits Specialist
2 months ago
Newburyport, United States Turning Point, Inc Full timeJob DescriptionJob DescriptionOverviewHIRING: Client Benefits SpecialistsLOCATION: Newburyport, MASCHEDULE: Part-Time (25 hours/week) Flexible SchedulePAY: $28/hr.POSITION SUMMARY:The Client Benefits Specialist role will conduct the review/processing of Social Security and SSP determinations, Representative Payee and Social Security Disability Reviews, as...
-
Disability Benefits Coordinator
4 weeks ago
Newburyport, United States Turning Point, Inc Full timeJob DescriptionJob DescriptionOverviewHIRING: Disability Benefits CoordinatorLOCATION: Newburyport, MASCHEDULE: Part-Time (25 hours/week) Flexible SchedulePAY: $28/hr.POSITION SUMMARY:The Disability Benefits Coordinator role will conduct the review/processing of Social Security and SSP determinations, Representative Payee and Social Security Disability...
-
Admissions Coordinator
2 weeks ago
Newburyport, United States Whittier Health Network Full timeJob DescriptionJob DescriptionFULL TIME (MONDAY-FRIDAY)Base Rate: $21-$25Essential Functions:- Organizes and controls the admissions activities of the facility along with Senior Admissions Coordinator- Screens residents for facility- Acts as liaison to hospital discharge planners, social services departments and other referral sources- Assumes responsibility...
-
Manager, Manufacturing Operations
7 days ago
Newburyport, United States Rochester Electronics L Full time $104,800 - $172,900Job DescriptionJob DescriptionRochester is immediately hiring for a Manager, Manufacturing Operations!At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!...
-
Associate Process Engineer
6 days ago
Newburyport, United States Rochester Electronics L Full timeJob DescriptionJob DescriptionRochester Electronics is hiring immediately for an Associate Process Engineer!For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor,...
-
Test Engineer I
6 days ago
Newburyport, United States Rochester Electronics L Full timeJob DescriptionJob DescriptionRochester Electronics is hiring immediately for a Engineer, Test & Burn-In !For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor,...
![ITW](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
**Company Description**
We are a diverse entrepreneurial team focused on delivering value to our customers and ITW with passion for service, efficiency, and creativity.
We manufacture high-performance Holographic, Decorative Transfer, and TTR products for the Packaging, Coding, and Lottery markets.
ITW ShineMark employees ~300 people in the US (2 sites), Canada, UK, and South Korea.
**Job Description** General Accountability**:
Customer Service is a key function of the Administration team, your role is to provide a customer experience at the point of purchase and ensure the customer’s needs are fulfilled whilst leveraging the ITW business philosophies. This position interfaces with sales, accounting, Operations, Research and Development, Schedulers, and other customer service representatives on a regular basis.
**Nature And Scope**:
The position of customer service consists of interacting with customers to process their orders and provide information in response to inquiries or services and to handle complaints. In addition, customer service is responsible for accounts receivable records.
The incumbent utilizes technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer.
This position is a temporary role not to exceed 6 months.
**Principal Accountabilities**:
- Provides pricing, availability, and schedule information within established guidelines.
- Suggest additional and/or alternative products or services to meet customer needs.
- Enters and confirms customer orders.
- Researches and obtains resolution of a variety of customer complaints and issues.
- Serves as communication link between customers and sales staff to assure responsiveness.
- Calculates, invoices, and replenishes consignment inventories on a timely basis.
- Manages customer accounts to insure compliance that the 60+ day balances is less than 3% of the A/R balance per ITW policy.
- Maintains account receivable files.
- Answers accounts receivable inquiries and follow-up.
- Obtain credit information from prospective customers.
- Process daily credit card deposits.
- Strong skills in Excel to prepare reports and spreadsheets for customer and internal reports.
- The incumbent must follow all quality procedures as per ISO Training Matrix.
**Safety Requirements**:
All employees must understand his/her responsibilities regarding the Occupational Health and Safety Act.
**Qualifications** Qualifications**:
The Customer Service Representative requires a post secondary diploma or degree with 3 - 5 years’ experience as a customer service representative or equivalent experience.
**Key Attributes**:
- Must be fluent in both oral and written English,
- Excellent knowledge of Microsoft Outlook and Excel.
- Good listening skills/active listening/hearing the customer voice.
- Demonstrate an aptitude for building excellent relationships at all levels.
- Taking ownership for solving problems and identifying prevention.
- Treating customers with respect, always trying to understand and act on their needs.
- Looking for ways to be efficient in everything you do.
- Focussing on the right priorities using the ITW model.
- Taking initiative and working with others to achieve results.
- Being open to learning and new ideas.
**Additional Information**
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
- ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
- As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
- All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._