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Office Assistant

3 months ago

Providence, United States Pranzi Catering & Events Full time

**Office Assistant**

**Job Summary**:
**Job Duties**:

- Provide excellent customer service by answering questions, offering menu suggestions, and addressing any concerns or special requests
- Prepare invoices and process payments via Credit Card platform.
- Confirm and follow up orders with clients and ensure timely delivery and setup of catering services.
- Assist with day-to-day office tasks, including filing, data entry, payments, and managing correspondence.
- Answer phone calls, and direct inquiries to the appropriate departments.

**Qualifications**:

- Education: High school diploma or equivalent; additional education or certifications in office administration or hospitality is a plus.
- Experience: Previous experience in an office assistant role and/or catering order taking is preferred.

**Skills**:

- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Customer service-oriented with a friendly and professional demeanor.
- Ability to work independently and as part of a team.
- Basic knowledge of invoicing and payment processing.

**Office Hours**:

- Monday - Friday
- Weekends as Needed

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Providence, RI 02909: Relocate before starting work (required)

Work Location: In person