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Front Desk Patient Coordinator

3 months ago

Highland Park, United States THE PARK MEDSPA Full time

This **Patient Coordinator** position is tailored for an extravert with great communication and phone skills, and strong interest in people and beauty. We're looking for someone with a positive attitude, ability to multi-task, and desire to learn about the Aesthetics industry and grow with us.

**Pay Based on Experience**: $18-$22/hour + Bonus/Commission

**Availability**: Part-Time (24-28 hrs/week) MON/WED/THU

**Patient Coordinator Responsibilities**:

- Greet patients as they arrive and manages wait time
- Complete check-in and check-out tasks to include complete pre-authorizations and/or precertification of procedures, and copy required documents
- Process walk-in patients and visitors
- Answer calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
- Manage records (maintains, files/scans, prepares for schedule)
- Ensure all correspondence is scanned and/or filed, processes requests for med spa records release and maintains appropriate logs, etc.
- Establish and maintain effective working relationships with patients, employees, and the public
- Participate in social media posts and contribute to content ideas
- Perform all other related duties as assigned

**Qualifications**:

- 1+ years of experience as a Frond Desk Coordinator in medspa setting preferred
- 1+ years of experience working in high-end retail or luxury space l
- Knowledge of aesthetic treatments and/or ability to learn and educate others
- Excellent written and verbal communication skills
- Clear disciplinary record
- Dedication to continued education and training

**Job Type**: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- 8 hour shift

Work Location: In person