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Admissions Specialist

5 months ago

Houston, United States OCD Institute | Texas Full time

JOB DESCRIPTION: Admissions Specialist

About Us:
OCD Institute | Texas Program is a leading behavioral healthcare provider specializing in residential and outpatient treatment for individuals with obsessive-compulsive disorder (OCD) and related conditions. We are committed to providing compassionate care and innovative treatment solutions.

Job Summary:
We are seeking a dedicated Admissions Specialist to join our admissions team. The Admissions Specialist plays a critical role in managing the admissions process, facilitating treatment inquiries, and ensuring a smooth transition for patients and their families seeking our services.

Key Responsibilities:
Manage the entire admissions process from inquiry to intake, coordinating assessments, and facilitating admissions for incoming clients.

Act as the initial point of contact for referral sources and potential clients, guiding them through the pre-admission process and maintaining ongoing communication.

Achieve monthly performance goals by efficiently converting inquiries into admissions and providing exceptional customer service.

Educate clients and families on payment options, insurance processes, and coordinate financial arrangements.

Maintain accurate documentation of all client interactions and adhere to HIPAA regulations.

Collaborate with clinical and leadership teams to support the admissions process and ensure seamless patient transitions.

Qualifications:
Minimum 2 years of admissions, sales, or licensed clinical experience in behavioral health.

Bachelor’s degree required.

Experience in behavioral healthcare, particularly in residential or outpatient treatment settings.

Strong understanding of insurance policies, verification systems, and procedures.

Skills and Attributes:
Excellent communication and interpersonal skills.

Ability to empathize and build rapport with diverse clientele.

Detail-oriented with a focus on accuracy and timeliness.

Proactive problem-solving skills and ability to multitask effectively.

Commitment to maintaining confidentiality and compliance with regulations.

Benefits: PTO, Health and dental insurance

Competitive salary and benefits package.

Opportunities for professional development and growth.

Supportive work environment focused on teamwork and patient care.

Equal Opportunity Employer:
OCD Institute | Texas Program is an Equal Opportunity Employer and prohibits discrimination and harassment based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability, or other protected characteristics. Employment decisions are made based on qualifications, merit, and facility need.

Pay: $60,000.00 - $62,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Weekends as needed

**Experience**:

- admissions or sales: 2 years (required)
- Behavioral health: 2 years (required)

Work Location: In person