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Brand Engagement Manager

4 months ago


Philadelphia, United States The Barnes Foundation Full time

**Job Title**:Brand Engagement Manager

**Department**:Marketing & Public Relations

**Position Reports To**: Director of Marketing & Brand Engagement

**Exempt/Non**:Exempt

**Salary Range**:$59,000.00 To 62,000.00 Annually

**Primary Function**:Reporting to the Director of Marketing & Brand Engagement, the Brand Engagement Manager serves several key roles in the Barnes’s growing Marketing function: business strategy (specifically, aligning communications initiatives with organizational strategic plan goals), marketing and communications, and data analysis and reporting. Manager will balance revenue goals against mission-driven brand storytelling opportunities to create and scale compelling stories across a variety of social media platforms, growing the Barnes’s brand reputation and relevance in art and education while communicating its programming to diverse audiences. Manager will have a thorough understanding of brand content and distribution strategies for social media and video publishing sites, including best practices and extensive experience with each distribution channel's features. Manager is a key cross-functional content liaison for the Barnes’s internal constituents, including but not limited to: Advancement, Membership, Community Engagement and Public Programs, Education, Conservation, Library and Archives, Design and Editorial, Curatorial, Visitor Services, and the Barnes Shop. Manager plays a leadership role in the Barnes’ Brand Content Team, including leading regular meetings and reporting to senior and executive teams.

**Education/Training/Experience**:

- Bachelor’s degree in communications, marketing, or related field with 4+ years’ experience in Social Media management, preferably within a cultural institution, educational institution, or nonprofit organization.
- Deep knowledge of major and emerging social media channels and trends, with experience using scheduling tools and analytics platforms.
- Demonstrated superior writing skills; a background or interest in art history and/or experience with writing for art/lifestyle/cultural/entertainment industries is preferred.
- Deep digital and media fluency, with strong understanding of the impacts of video and content creation, the role of influencers, and the dynamics of brand reputation and community management.
- Skilled creator and producer of social content with a passion for digital storytelling; able to take high-level concepts and break them down into tangible, executable, scalable content that can be digested by diverse audiences for a variety of institutional purposes (strong examples of previous brand content creation required).
- A true fan of the Barnes with the desire to unite and inspire current and new audiences through innovative, relevant, and meaningful content.
- Entrepreneurial, accountable, results-driven, energetic, dedicated, diplomatic, and able to maintain a sense of humor and grace under pressure.
- Self-motivated and goal-driven; ability to proactively meet deadlines and guide projects from ideation to completion.
- Enthusiastic collaborator; skilled at cross-departmental consensus-building and project management.
- Ability to work occasional evenings and weekends as necessary

**Physical Demand Analysis**:
Physical Requirements: Lifting up to 10 lbs. 80% of day sitting required.

Visual Requirements: Extensive computer use.

Hearing Requirements: Phone use

Working Conditions: Position operates in an environment that is generally free of noise, dust, temperature extremes or other hazards. Availability for some weekends and evening events is required.

**Job Specific Competencies**
- Creatively communicate the Barnes’s brand story and execute on a social media strategy that supports the Barnes’s institutional strategic plan and generates loyalty by growing and nurturing an active and passionate audience base.
- Work with the Director of Marketing & Brand Engagement, the Marketing Manager, and a group of cross-functional content creators and distributors to build a brand content plan that maximizes all Barnes channels in service of a cohesive and compelling owned channel communications strategy; build and maintain the structure for the brand content strategy and create the infrastructure to support collaborative planning and content timelines, aligning with marketing and organization-wide initiatives.
- Partner with Marketing Manager to strategize and execute upon a paid social media strategy that prioritizes organic content; regularly assess performance of boosted social posts and make content modifications based on performance insights.
- Partner with internal clients to understand the audience goals and business objectives behind institutional social media needs; set tangible, data-driven success indicators. A key indicator of success will be the establishment of productive and collaborative cross-functional relationships.
- Create and implement social channel monetization strategies when appr