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Store Manager

4 months ago

Orange, United States Rockler Companies, Inc. Full time

**Join the Rockler Woodworking Family**

A Store Manager is responsible for establishing and maintaining Customer Services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through sales, merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.

**Duties**:
Implement and maintain customer service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge. Special emphasis should be placed on the "Total solution" which means that any related products/ services the customer might need for the project should be shown.

Actively monitor and improve Store performance; manage Store Metrics and develop, implement, and execute improvement activities.

Manage store budget, monitor P L. Control expenses, payroll and shrink to optimize store profitability.
Ensure appropriate merchandise stock levels of assortments in all departments, ensure selling floor is adequately stocked; maintain inventory levels within budgeted guidelines.

Develop and execute local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives. Drive Store success in execution of company-sanctioned marketing events. Analyze events for success factors contributing to store profitability.

**Qualifications**:
B.S. degree or equivalent experience in Business Administration or related field desirable.
Prior supervisory/leadership experience is strongly preferred.
1 to 3 years previous retail sales experience, preferably with a similar product line.
Excellent written/verbal communication skills
Knowledge of woodworking supplies and hand/power woodworking tools preferred.
Ability to motivate subordinates for top performance.
Must be able to stand for long periods of time, personally lift up to 50 lbs on a regular basis and participate in team lifting up to 400 lbs.
- Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._