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Client Service Representative

4 months ago

Agoura Hills, United States Western Veterinary Center Full time

**About us**

We are a professional, innovative, collaborative team and our goal is to improve the client/patient experience by providing compassionate care with the highest standards of medicine. We raise the bar on patient health and the clients overall experience..

Our work environment includes:

- A Newly built 15,000sq ft hospital, outfitted with 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall and more
- Growth opportunities in all veterinary specialties
- Company perks, doggie daycare -bring your own pet to work everyday and they can play
- Lively atmosphere, we promote a positive attitude to clients and colleagues
- Regular social events, team building events held throughout the year
- Wellness programs, health & benefits offered
- On-the-job training, you will have multiple doctors of all specialties.

**To Be Considered**:

- Previous veterinary receptionist experience preferred but not required.
- Be organized and on time.
- Always be driven to improve.
- Communicate and collaborate in a cohesive team environment.
- Able to function within a busy, stressful work environment in a mature, professional manner.
- Love people as much as animals.

**Responsibilities**:

- Prompt and friendly greeting of clients
- Answering phones, taking messages, and completing all follow-up calls.
- Taking pharmacy requests and filling certain medications.
- Check patients in and processing payments.
- Full working knowledge of ezyVet.
- Scheduling appointments.
- Entering new client/patient information into ezyVet.
- Maintain excellent time management skills.
- Provide timely client communication and education regarding various pet services.
- Other duties as assigned.

**Job Types**: Full-time, Part-time

Pay: $17.50 - $24.00 per hour

**Benefits**:

- 401(k) matching
- Employee assistance program
- Employee discount
- Health insurance
- Parental leave

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person