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Retail Store Assistant Manager

4 months ago

Rockville Centre, United States The UPS Store Full time

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions.

The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the store, help manage productivity and ensures the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner.

The Assistant Sales Manager is involved with profit / loss, continuous improvement, service delivery levels, personnel management, and business development.

Compensation depends on skills and experience with room for growth.

**RESPONSIBILITIES**
- Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
- Schedules work assignments and helps facilitate weekly or monthly staff meetings
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
- Available to work weekends as required
- Helps develop and implement the store marketing program
- Helps manage store financials and prepare/provide reporting
- Manages inventory
- Reviews daily employee timesheets and submits for payroll processing
- Helps oversee store maintenance, including cleanliness, safety, and organization
- Performs other duties as assigned

**SHIFTS**
- Mornings
- Afternoons
- Weekends

**QUALIFICATIONS**
- High school diploma or GED required
- Advanced education degree, coursework, or tech school desired
- One year of supervisory experience in logistics, retail, or other relevant industry
- P&L experience preferred
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong customer service skills and abilities

**BENEFITS**
- Flexible Schedule
- Sick Pay
- Insurance; medical, dental and vision
- Holidays
- 401K Retirement Savings Plan with match
- Paid Training
- Employee Discounts
- Uniforms Provided

**Job Types**: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 2 years (required)

Work Location: In person