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IT Support Specialist

4 months ago

Rochester, United States Stellar Networks Full time

_Experienced Field IT Support Technician _

**Responsibilities**:

- Oversee the installation of operating systems, network systems, software, and hardware
- Create new user accounts in Active directory / exchange / office 365 etc.
- Perform customer PC migrations, migrate all files and settings, software, etc. from old machine to new
- Install and configure Watchguard SMB firewalls, network switches and wireless access points
- Troubleshoot VPN issues with remote clients
- Perform various desktop support troubleshooting tasks
- Troubleshoot various customer line of business software with assistance of vendor support
- Install and troubleshoot VOIP phone systems
- Monitor system operations to detect potential problems
- Provide technical support to customers via E-Mail on the phone, using remote software, and on site

Pay: $22.00 - $30.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Experience level:

- 3 years

Schedule:

- 8 hour shift

**Experience**:

- Troubleshooting: 3 years (required)
- Microsoft Windows Server: 2 years (required)

Ability to Relocate:

- Rochester, NH 03867: Relocate before starting work (required)

Work Location: In person