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General or Assistant Manager Application

4 months ago

Wilmington, United States Bojangles Full time

**Bojangles is hiring general and assistant managers is many locations**

General manager requires 3-5 years of management experience, while the assistant manager position requires only 1 year of management experience. More info is listed below on both jobs.

**ASSISTANT MANAGER**

**JOB RESPONSIBILITIES**
- Maintains highest personal hygiene and professional appearance at all times while holding both Team Members and Management to the Bojangles standard.
- Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store at all times.
- Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
- Can manage opening/transition/closing shifts without supervision.
- Maintains holding times, service speed, raw and finished product quality, cleanliness and sanitation.
- Supervises preparation and positioning of people, equipment, and products for each shift.
- Resolves customer complaints with respect and care.
- Supervises delivery of raw products.
- Follows up on maintenance person during shift.
- Shows an ability to confidently perform and train all Team Member functions.

**SALES**
- Creates long-term store objectives and action plans for sales.
- Executes local store marketing activities and extensions of company promotions.
- Defines trading area, competitors, and traffic generators.
- Responsible for store implementation of new products and procedures.
- Displays correct and accurate POP materials.
- Communicates sales building ideas with Marketing Department.
- Follows up on procedures that support market promotions.

**PROFIT**
- Projects annual sales and profit plan.
- Responsible for holding line items within budget.
- Checks store period reports for accuracy.
- Reconciles period P & L with accounting.
- Ensures all security procedures are followed.
- Controls labor, waste, and cash.

**PEOPLE**
- Responsible for staffing of Team Members and development of Shift Leaders.
- Assists in management recruitment.
- Executes in store recruitment programs.
- Interviews, hires, and trains Team Members.
- Responsible for the retention of Team Members and management.
- Ensures that labor laws are enforced.
- Responsible for support of overall Management and Team Member development programs.
- Ensures that employee benefits are properly administered.
- Conducts performance reviews with GM on Shift Managers and Team Members.
- Sets goals for development of Shift Managers and Team Members.
- Personally trains Shift Managers and Team.
- Handles corrective action and/or terminations according to company policy.
- Helps conduct Management Team and Team Member meetings.

**ADMINISTRATION**
- Assists in conducting performance reviews.
- Shows an understanding of Hot Schedules and uses the tool to write both crew and manager’s schedules.
- Assist in maintaining all employee personnel files (POC’s up to date, etc.).
- Helps General Manager with completion all store reports.
- Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary.
- Utilizes computerized build-to and is in charge of ordering.
- Utilizes bin prediction level charts.Completes all MIC paperwork.
- Completes weekly inventories.
- Lists invoices on MRR.
- Maintains store safety checklists.
- Completes all required logs.
- Completes daily, midweek, and weekly inventories.
- Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

**PROMOTIONAL OPPORTUNITIES**

**Requirements**:

- Must be able to work a 10 hour shift five times a week. (50 Hour Work Week)
- Must be able to run, open, and close shifts without supervision.
- Develop people. All training in unit. Interview and select people. Employee performance reviews.
- Complete weekly reports.
- Must have completed Bojangles’ required classes before promotion.
- Must pass Field Exam with 90% or better.
- Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment.
- Must be able to lift up to 25lbs.
- Must be 18 years of age or older.
- Must have valid driver’s license.
- Must have one year management experience. QSR preferred.

**GENERAL MANAGER**

**JOB RESPONSIBILITIES**
- Always maintains highest personal and professional appearance. Assumes responsibility for the store-wide adherence to Bojangles uniform and grooming standards.
- Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store always.
- Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
- Responsible for staffing of Team Members and development of Shift Leaders.
- Assists in management recruitment.
- Executes in store recruitment programs.
- Interviews,