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Restore Logistics Associate

4 months ago

Chicago, United States Habitat for Humanity Chicago Full time

**MISSION | What We Do: **Habitat for Humanity Chicago (Habitat Chicago) is a nonprofit organization that works to champion healthy neighborhoods by investing in resident priorities, supporting homeownership and building quality homes. We believe in a world where everyone has a decent place to live and we invite people of all backgrounds, races and religions to work towards this vision together in our three focus neighborhoods of West Pullman, Greater Grand Crossing, and Austin.

ReStore is a home improvement social enterprise that accepts donated goods from businesses, manufacturers, contractors, and the general public. Donations are then processed and sold at discounted prices to the general public. The store's earned income helps fund the programs of Habitat Chicago, while its operations increase the visibility of Habitat’s impact within the community. Through its efforts, ReStore also facilitates recycling and helps minimize landfill waste. Team members are mission driven and maintain a high level of customer and donor satisfaction in focus.

**JOB SUMMARY: **The ReStore Logistics Associate is a cross-functional position working as a front-line ambassador interacting with both donors and customers of Habitat for Humanity ReStore Chicago. The position ensures the safe and efficient operation of our truck donation pickups as a box truck driver. As driver you are responsible for leading the execution of the donation pickup schedule for that day and ensuring donors have the best experience possible with our organization. Pickups occur in the city of Chicago and nearby suburbs. You ensure safe loading and unloading of donated items to and from the ReStore truck, while also screening the condition of the items. When at the ReStore, you help maintain a ready and organized processing environment where incoming donations are planned, properly processed, and presented on the sales floor.

**ESSENTIAL JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO**:
Key Responsibility: Truck Driving & Donation Transport (70%)
- Drive a 16-foot box truck with utmost safety and efficiency in Chicago and nearby suburbs. This includes adhering to all federal, state, and local laws of driving a box truck in Cook County.
- Provide exceptional donor experience while screening heavy volume of donated items at donor’s home or business and loading and unloading items for donors.
- Ensure all donated items are securely transported avoiding damaged merchandise to ensure maximum revenue and profit generation.
- Ensure safety standards are always met in loading, transporting, and unloading material.
- Work collaboratively with the Operations and Experience Teams, and volunteers for the timing, unloading, and loading of the ReStore truck to the processing runway.
- Ensure all donated items are acceptable and can be processed without undue burden.
- Responsible for scrap metal disposal and cash handling of receipts and financial donations.
- Communicate regularly with Procurement Team while on ReStore truck.
- Provide ride-along support on ReStore trucks as needed when not driving.

Key Responsibility: Donation Processing & Merchandising (30%)
- Ensure safety standards are always being met in receiving and processing donated items.
- Consistently demonstrate responsibility for items entering the ReStore dock & processing runway.
- Ensure all donated items are cleaned, properly grouped together, and ready for the sales floor in a timely manner to ensure quick sale and maximum revenue and profit generation.
- Research and price building materials, doors & windows, tile, and flooring. Price additional donations as requested.
- Assist in screening a large volume of donations.
- Transfer designated sold items to the sold bay and safely load them into customer vehicles.
- Supervise and work alongside ReStore volunteers to process and display merchandise.

Key Responsibility: Teamwork (All Times)
- Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.
- Contribute enthusiastically to all organizational events, helping as necessary with set up/take down, management, networking, various tasks, etc.
- Engage with all members of the team, program participants, and core volunteers.
- Demonstrate ability to adapt to the shifting overall needs of the team in day-to-day operations.

QUALIFICATIONS

Required Knowledge, Skills & Abilities
- Driving experience of 16 to 24 ft box truck
- Understanding of safety measures to safely move bulk items to and from vehicles and warehouse.
- Demonstrate initiative represented by a sense of urgency, energy, enthusiasm, attention to detail, and follow up.
- Exceptional work ethic and track record of personal initiative
- Quick, sound, and decisive decision-maker in rapidly changing conditions; anticipating, addressing, and solving problems.
- Current aut