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Store Manager

3 months ago

Tempe, United States Arizona Diamond Center Full time

**Arizona Diamond Center** is a family-owned business that has been servicing the Phoenix area for over 39 years We are immediately hiring for this FULL-TIME Store Manager position.

If you are an organized and self-motivated individual, we would love to have you as a part of our team. Our business philosophy is to invest in our employees so they can better assist our customers. We offer learning and development opportunities so you have the skills you need to thrive within our company. Prior knowledge of jewelry is not required. We will teach you the ins and outs of the jewelry industry, so all you need to begin is the determination to succeed.

This role is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. Also known as a Store Supervisor.

**Duties**:

- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain store staff by recruiting, selecting, orienting and training employees
- Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensure availability of merchandise and services by being familiar with top selling products and maintaining inventory
- Secure merchandise by implementing security measures
- Protect employees and customers by providing a safe and clean store environment
- Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
- Contribute to team effort by accomplishing related results as needed
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
- Ensure standards for quality, customer service and health and safety are met
- Respond to customer complaints and comments
- Organize special promotions, displays and events
- Tour the sales floor regularly, talking to customers to identify or resolve urgent issues
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market

**Store Manager top skills & proficiencies**:

- Marketing
- Retail Management
- Leadership
- Ability to Motivate Others
- Delegation
- Customer Focus
- Quick Learner
- Multi-Task Skills
- Team Player
- Customer Focus
- Pricing
- Staffing
- Vendor Relationships
- Market Knowledge
- Results Driven
- Strategic Planning
- Management Proficiency
- Client Relationships
- Sales Experience
- Organization
- Verbal and Written Communication

**Benefits**:

- Medical, dental and vision
- Paid vacation and sick time
- Full paid training
- Generous employee discounts
- Flexible schedule
- 401K available after 1 year
- Commission and yearly bonuses

**SALARY: $50,000 plus commission and bonuses**

Pay: From $50,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday
- Weekends as needed

Work Location: In person