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Director, Global Affiliate

3 months ago

Irvine, United States iHerb Full time

**Job Summary**:
**Job Expectations**:

- Lead iHerb's global performance commission-based affiliate, content, influencer and customer referral strategies to drive new and existing customer acquisition and growth.
- Develop and orchestrate a new referral partner recruitment strategy, as well as onboarding via both internal team and external agency and platform resources.
- Create strategic account plans to drive ongoing growth of existing partnerships.
- Collaborate with product and IT teams on integration and new feature development across owned and licensed referral platforms. (Proprietary customer referral platform, as well as Partnerize and Impact)
- Own and manage the global performance partnerships budget, including forecasting, opportunity sizing, and international market priorities.
- Work closely with marketing operations and creative services teams to align with existing promotional calendar, as well as development of channel-specific creative and promotions.
- Collaborate cross-functionally with marketing channel lead and BI team to understand incrementality of referral channels, and adapt strategy to maximize impact of marketing investment.

**Knowledge, Skills and Abilities**:
***Required**:

- 10+ years of affiliate, performance partnerships and/or customer referral program experience in DTC ecommerce.
- 5+ years of experience managing people and teams but is not above rolling up your sleeves to assist in execution. Needs to be comfortable with leading and doing
- Experience in growth-stage ecommerce company highly preferred
- Both a strong strategic thinker, with the ability to translate quantitative and qualitative data/insights into strong marketing strategies, and a highly organized "doer," with a data-driven mentality and a bias towards action
- Customer-oriented and hyper-analytical, with a positive, entrepreneurial spirit.
- Proven record of partnering cross functionally to drive top line growth

**Equipment Knowledge**:

- Deep knowledge and experience with top affiliate marketing platforms, including Partnerize, Impact, as well as affiliate networks like Commission Junction and Awin.
- Experience with Iterable or similar CRM platform preferred.
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

**Experience Requirements**:
Generally requires a minimum of ten (10) plus years of digital CRM, retention, and/or marketing operations experience, preferably in DTC ecommerce

**Education Requirements**:
Bachelor's Degree or equivalent experience preferred.

LI-ME1

**Staffing Agency Submission Notice**

**About iHerb**
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
**Focus on the Customer - Empower Our People - Be Entrepreneurial & Pivot Quickly -**
**Embrace Diversity & Inclusion - Strive for Simplicity**

**iHerb Benefits**

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.