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Retail Associate

3 months ago

Holland, United States Gateway Mission Full time

**About Us**

Our mission is to declare and demonstrate the love of Jesus by providing housing and programs for the homeless and less fortunate. Our vision is to equip each person we serve to follow Jesus and live as a productive citizen.

**Job Summary**

The **Retail Associate **supports the Gateway Mission Store by working in various departments as assigned.

**Why Retail Associate at Gateway Mission?** If you're passionate about customer service and sharing your faith in a life-giving community, this may be the place for you. Be a part of real-life transformation that happens one person at a time. **(Mon-Sat availability needed)**

**Duties**
- Greet customers entering and exiting the store in a friendly and pleasant manner
- Understand and operate the following functions on the cash register: product purchases; exchanges; and returns
- Answer phone calls in a professional manner, directing sales and customer inquiries to the appropriate individual
- Understand and complete Hold/Sold tags for proper pick up of merchandise that will be picked up later including scheduling deliveries, when available
- Maintain a clean and presentable store environment including bathrooms, floors, break room, dressing rooms, and customer counter
- Assist customers with jewelry purchases; price and display as needed..
- Assist in creating, implementing, and maintaining store displays, in store promotions and new initiatives.

**Spiritual Qualifications**
- Practicing believer in the Lord Jesus Christ.
- Be an active member of a local evangelical church community
- Desire to meet the physical needs and spiritual needs by sharing the good news of the Gospel.

**Education & Experience**
- Must be at least 16 years old working on High school diploma; high school graduate or equivalent required.
- Retail store, cashier, or customer service preferred
- Experience/knowledge of homelessness culture preferred
- Experience/knowledge of what God is doing through the ministry of Rescue Missions preferred

**Skills & Abilities**
- Ability to understand how the store is organized
- Ability to do basic math and use a cash register
- Ability to be flexible in fast-paced environment
- Ability to be professional with strong interpersonal skills and ability to work with a diverse group of individuals
- Patience in dealing with difficult customers
- Problem-solving and conflict resolution skills

**Physical**:

- Stand, walk, lift, carry regularly; bend, crouch occasionally to perform job functions
- Lift and move objects weighing up to 35 pounds required; up to 75 pounds preferred if working in furniture
- Manipulate, handle, feel, and control items or equipment
- Communicate effectively with guests, volunteers, and staff.
- Read, write, and interpret written documents
- No adverse environmental conditions expected.

**Job Type**: Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance

Shift:

- 4 hour shift
- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Application Question(s):

- Do you have any ministry experience as a volunteer or paid position? If yes, briefly describe.

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: In person