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Tiktok Livestream Moderator
4 months ago
**Why Join us**:
Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home,car, and mobile life Founded in 2011. We've brought our products to 100+ countries and regions with more than 140 million users and a revenue of 2000+ million USD in 2022.
Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, smart home and other fields.
Today, we have a total of 4000+ employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East. We are always looking for top talents like you.
**Role Overview**:
As a TikTok Livestream Moderator, you will be responsible for monitoring and managing our TikTok live sessions, ensuring a safe, respectful, and engaging experience for our audience. You will work closely with our host and Tiktok team to maintain a positive community atmosphere and promote our brand values.
**Key Responsibilities**:
- **Monitor Livestreams**: Actively watch and manage TikTok livestreams to ensure compliance with community guidelines and company policies.
- **Engage with Viewers**: Interact with viewers in real-time, responding to comments, questions, and concerns to foster a positive community.
- **Moderate Content**: Remove inappropriate, offensive, or harmful content, and take action against violators in accordance with our policies.
- **Promote Engagement**: Encourage audience participation, manage polls, and highlight viewer comments to enhance the livestream experience.
- **Collaborate with Team**: Work closely with content creators and the social media team to align livestream activities with overall content strategy.
- **Report Insights**: Provide feedback and insights from livestream sessions to help improve future content and viewer engagement.
- **Handle Technical Issues**: Assist in troubleshooting and resolving any technical issues that may arise during live sessions.
**Qualifications**:
- **Experience**: Previous experience in content moderation, community management, or a related field is preferred.
- **Knowledge**: Familiarity with TikTok and other social media platforms, including trends, features, and community guidelines.
- **Skills**: Strong communication skills, both written and verbal, with the ability to handle difficult conversations and manage conflicts.
- **Technical Savvy**: Basic understanding of livestream technology and the ability to quickly learn new tools and platforms.
- **Attention to Detail**: High attention to detail with the ability to multitask and manage time effectively.
- **Problem-Solving**: Ability to think critically and act quickly in a fast-paced environment.
- **Flexibility**: Willingness to work flexible hours, including evenings and weekends, to accommodate livestream schedules.
**Preferred Qualifications**:
- **Language Skills**: Proficiency in Mandarin is a plus.
- **Creative Mindset**: Ability to come up with engaging ideas and suggestions to enhance the livestream experience.
- **Cultural Sensitivity**: Understanding of diverse cultural contexts and how to navigate them in a social media environment.
**Perks of Benefits**:
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
- 10 Days Company Recognized Holidays
- Paid time Off - up to 15 Days
- 401(k) and company match
- Medical & Dental & Vision Insurance Coverage
- Donation Match
- Employee Assistant Program
**【For Pay Transparency】Compensation Description**
The base salary range for this position in the selected city is $5,000 monthly.
**Job Types**: Part-time, Freelance
Pay: $5,000.00 per month
Application Question(s):
- Are you able to work during evenings and weekends as needed?
**Experience**:
- Community management: 1 year (preferred)
Ability to Commute:
- Los Angeles, CA (required)
Work Location: In person
