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General Manager

4 months ago

Tucson, United States Holiday Inn Express Full time

We are searching for a General Manager who truly loves people, the hospitality industry, and thrives working with a management company that feels like family and have similar core values to grow our team at a midscale hotel.

The General Manager will oversee all aspects of day-to-day hotel operations of our hotel in the Tucson area. Responsible for all phases of hotel management, including front desk, housekeeping and maintenance operations, sales and marketing, human resources, food and beverage, and budgeting/forecasting. Develop and Empower associates to provide superior customer care to guests, associates, and other visitors.

**Job Duties**:

- Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals.
- Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care.
- Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan. Achieve budgeted sales and maximum profitability.
- Creates new programs in response to market conditions and revenue opportunities.
- Protect the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administers policies and procedures for protecting the safety of guests and employees.
- Prepares various daily, weekly, monthly reports for owners.
- Ensures regular assessment and review of all hotel personnel by appropriate staff. Coordinates internal training and development programs.
- Maintains a high personal visibility throughout the property and throughout the community.
- Creates and maintains revenue management processes.
- Develop and implement sales and marketing strategies.
- Assist all departments and fill in any position at the hotel as needed.

**Qualifications**:

- Bachelor’s degree in Hotel/Restaurant Management or equivalent combination of education and hotel management or supervisory experience.
- Minimum of three years of hotel management or supervisory experience (required).
- Knowledge of local competition and general hotel industry trends.
- Strong leadership skills and a professional reputation.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Ability to work a flexible schedule, including evenings, weekends and holidays.
- Medium work
- exertion up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand for long hours at a time.
- Bilingual, Spanish/English, helpful

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

Application Question(s):

- What is your expected salary you would like to stay within?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel management: 5 years (required)
- Hospitality: 5 years (required)

Work Location: In person