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Information Security Awareness Program Administrator

4 months ago


Villanova, United States Villanova University Full time

**Please note: This is a hybrid role. You must be within commutable distance of Villanova University to be considered for this role. You also must have a Bachelor's degree and 4 years of experience in training and instruction and web design information delivery in information technology.**

Duties and Responsibilities:
**raining and Evaluation**:

- Prepare and deliver information security training, education, and awareness activities appropriate for campus audiences
- Ensure that training materials are regularly updated with the latest security policies and best practices.
- Tailor information security training, education, and awareness programs to policy and compliance objectives (e.g., HIPAA, FERPA, PCI)
- Collaborate with department heads to identify specific training needs and requirements.
- Evaluate the effectiveness of security awareness programs using metrics and feedback mechanisms.
- Generate reports on training compliance and awareness levels for senior management and stakeholders.
- Utilize data-driven insights to continuously enhance security awareness initiatives.

**Communication**:

- Craft clear, concise, and compelling communications to effectively convey security messages to diverse audiences.
- Develop and maintain regular communication channels to keep the university community informed about security-related matters.
- Collaborate with marketing and communications teams to ensure consistent messaging and branding.

**Content Management and Documentation**:

- Draft publications and create website content to communicate security policies and practices effectively.
- Manage the online repository of security resources to ensure accessibility and usability for all members of the university community.
- Create policy and process documentation related to information security training, education, and awareness programs as needed

**Relationship Building**:

- Build and maintain strong relationships across departments to promote security awareness.
- Act as a liaison between the information security team and other departments to facilitate communication and collaboration.

**Other Duties as Assigned**:

- Perform other duties and assist with projects as assigned.
- Assist with communication efforts across the broader unit as needed.

Minimum Qualifications

**Formal Education**
- Bachelor’s degree

**Work Experience**
- 4+ years of experience in training, instruction, and web design information delivery in information technology
- Experience developing and delivering security awareness programs.

**Work Skills (e.g., written and verbal communication skills)**
- Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization, including both technical and non-technical personnel.
- Independently write well-structured and persuasive end products.
- Ability to contextualize technical content for campus audiences.
- Ability to communicate and present in a simple, clear, and concise manner to the various communities within the campus.

**Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)**
- Experience with cybersecurity simulations for testing and enhancing defensive strategies and improving awareness of information security threats such as phishing, malware etc.
- Knowledge of collaborative platforms like SharePoint for document management and team collaboration.
- Understanding of printing solutions for managing printing tasks.
- Ability to effectively utilize ticketing and project management tools like Team Dynamics.
- Experience with website Content Management Systems for managing online content and websites.
- Proficiency in screen capture software for capturing, designing, and editing visuals and training using the appropriate products such as TechSmith Snagit or Articulate
- Proficiency in Microsoft Office suite including Word, PowerPoint, and Excel
- Understanding of Social Media platforms

Preferred Qualifications:
**Formal Education**
- Bachelor’s degree in computer science, information security, or a related discipline, or equivalent work experience

**Work Experience**
- Experience developing and delivering security awareness programs
- Experience working with common information security standards, such as ISO 27001/27002, NIST, PCI DSS, ITIL, COBIT
- Higher education experience

**Work Skills (e.g., written and verbal communication skills)**
- Desire to learn and integrate new capabilities in digital technology, such as audio, video, social media, online communities, blogs, and other web-based technologies.
- Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)
- Knowledge of website design and web content accessibility

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuiti