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Automotive Express Service Advisor
4 months ago
**Anaheim Hyundai **is looking for the right experienced **Expressed Service Advisor**. **Hyundai **experience is a plus. You will be responsible for resolving customer issues by providing accurate information and helping them make the best choices. We are looking for someone interested in entering a rewarding, long-term career with our organization.
- Must be punctual and reliable.
- Able to multitask in a high-volume store.
- Experience in the automotive field may be advantageous.
- Proficiency with industry-specific software. Reynolds Ignite is a plus.
- Excellent customer service, interpersonal, and communication skills. Transparency and Integrity.
- Strong organizational, decision making, and problem-solving skills.
- The ability to communicate with mechanics, customers, and management.
Job Responsibilities include:
- Greeting customers promptly and professionally
- Determine customer's primary concern and review additional maintenance needs when appropriate
- Consulting the technicians about needed repairs and alternatives that can be offered in place of expensive repairs
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Informing customers of changes in service or when their vehicle is ready to be picked up
- Maintain certifications
Pay: $40,000.00 - $60,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
- Day shift
License/Certification:
- Driver's License (preferred)
Ability to Relocate:
- Anaheim, CA 92806: Relocate before starting work (required)
Work Location: In person