Current jobs related to Manager - Credit and Collections - South Bend - City of South Bend

  • Credit and Collections Specialist

    1 month ago

    South Houston, United States FlexTek Resources Full time $23 - $28

    Job DescriptionJob DescriptionThe Credit and Collections Specialist is responsible for managing and overseeing the company's credit and collections processes. This role involves assessing credit risk, managing accounts receivable, and ensuring timely collection of outstanding invoices. While experience with HighRadius and GP Dynamics software is highly...

  • Senior Credit Analyst

    6 days ago

    South Jordan, Utah, United States Farm Credit Full time

    Job SummaryWe are seeking a highly skilled Senior Credit Analyst - Special Assets to join our team at Farm Credit. As a key member of our credit team, you will be responsible for analyzing and evaluating financial information, assessing risk levels, and developing loan workout strategies and plans.Key ResponsibilitiesPrepare financial analysis, credit memos,...

  • Credit and Collections Specialist

    3 weeks ago

    South El Monte, California, United States TalentZök Full time

    Accounts Receivable/Credit Clerk - TalentZökOverviewAre you seeking a rewarding career opportunity with a dynamic organization? In this role, you will take on the responsibilities outlined below.We are currently looking for an Accounts Receivable/Credit Clerk who has:1 year of experience in Accounts Receivable/Credit (educational experience is...

  • Credit Officer

    3 days ago

    South Jordan, United States Chartway Federal Credit Union Full time

    Job Title: Credit Officer - Consumer Lending Job Type: Full-time Location: Salt Lake City, South Jordan and St. George, Utah All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members...

  • Consumer Loan Specialist

    6 days ago

    South Bend, Indiana, United States Teachers Credit Union Full time

    Consumer Loan Processor Job DescriptionWe are seeking a highly skilled Consumer Loan Processor to join our team at Teachers Credit Union.Job Summary:The Consumer Loan Processor is responsible for the collection, validation, and review of all data and documentation for consumer loan applications. This includes preparing and auditing loan documents, funding...

  • Collections Recovery Agent

    3 weeks ago

    South Bend, Indiana, United States Halpin Slagh PC Full time

    Job OverviewHalpin Slagh PC, a law firm dedicated to serving clients with integrity, is in search of a Collections Recovery Agent to enhance our team. The ideal candidate should possess clerical experience, outstanding proofreading abilities, and a professional demeanor on the phone. This role necessitates the capacity to transcribe legal documents, execute...

  • Consumer Lending Specialist

    3 weeks ago

    South Bend, Indiana, United States Teachers Credit Union Full time

    Consumer Loan Processor We are seeking a skilled Consumer Loan Processor. Position Overview: The Consumer Loan Processor plays a crucial role in the collection, verification, assessment, and examination of all information and documentation pertaining to a consumer loan application. The individual will be responsible for preparing and reviewing loan...

  • Consumer Lending Specialist

    3 weeks ago

    South Bend, Indiana, United States Teachers Credit Union Full time

    Consumer Loan Processor We are seeking a qualified Consumer Loan Processor. Position Overview: The Consumer Loan Processor plays a crucial role in the collection, verification, assessment, and examination of all information and documentation pertaining to consumer loan applications. The individual will be responsible for preparing and reviewing loan...

  • Sr. Auditor

    4 months ago

    South Bend, United States Teachers Credit Union Full time

    Sr. Auditor We are searching for an experienced Sr. Auditor. South Bend, Indiana Essential Function Under the direction of the AVP, Audit & Advisory Services (AAS), this position is responsible for planning and performing audit activities designed to assess the adequacy of the internal controls, records, policies, procedures, and processes in place at the...

  • Customer Credit Account Manager

    3 weeks ago

    Bend, Oregon, United States Les Schwab Tire Center Full time

    Job Overview: POSITION SUMMARY: Oversee the management of customer accounts undergoing bankruptcy and provide support for payment processing via online and telephone channels. KEY RESPONSIBILITIES: 50% - Manage accounts receivable for customers in bankruptcy. Submit claims electronically and engage in negotiations with legal representatives, trustees, and...

  • Branch Operations Intern

    4 weeks ago

    South Bend, United States Teachers Credit Union Full time

    Branch Operations Intern We are searching for an experienced Branch Operations Intern. South Bend, Indiana Position Summary: The Branch Operations Intern is responsible for supporting the Branch Operations team in daily tasks and functions. This role involves working closely with our staff to gain hands-on experience in managing membership transactions,...

  • Learning & Development Specialist

    3 weeks ago

    South Bend, United States Teachers Credit Union Full time

    Learning & Development Specialist We are searching for an experienced Learning & Development Specialist. South Bend, Indiana Essential Function Develops, plans, design, deliver and evaluates a wide range of learning activities aligned with strategic initiatives, culture, and business results. Analyzes trends and best practices in learning technology and...

  • Customer Service Representative

    3 weeks ago

    South Bend, Indiana, United States OnPoint Community Credit Union Full time

    Position Overview At OnPoint Community Credit Union, we pride ourselves on being a leader in the financial services sector, driven by our commitment to community and member satisfaction. Our mission is rooted in the philosophy of "people helping people," and we are dedicated to fostering a supportive environment for our employees, members, and the community....

  • Financial Services Consultant

    3 weeks ago

    Bend, Oregon, United States Mid Oregon Credit Union Full time

    PRIMARY FUNCTION:Engaging with members through various channels including phone, mail, in-person visits, and special events. The Financial Services Consultant offers account and loan assistance, which encompasses initiating new accounts, evaluating, approving, and distributing loan requests, conducting credit report and tax documentation assessments, and...

  • Consumer Loan Processor

    1 month ago

    South Bend, United States Teachers Credit Union Full time

    Consumer Loan Processor We are searching for an experienced Consumer Loan Processor. South Bend, Indiana Position Summary: The Consumer Loan Processor is responsible for the collection, validation, analysis, and review of all data and documentation for a consumer loan application. The incumbent will prepare and audit loan documents, fund loans to member...

  • Customer Service Representative

    1 week ago

    South Bend, Indiana, United States OnPoint Community Credit Union Full time

    About OnPoint Community Credit Union We're a community-owned credit union that's dedicated to providing exceptional financial services to our members. Our team is passionate about helping people achieve their financial goals, and we're looking for a talented individual to join our team as a Customer Service Representative. Responsibilities Provide...

  • Consumer Lending Specialist

    3 weeks ago

    South Bend, Indiana, United States Teachers Credit Union Full time

    Consumer Loan Processor We are seeking a skilled Consumer Loan Processor. Position Overview: The Consumer Loan Processor plays a crucial role in the assessment, verification, and examination of all information and documentation related to consumer loan applications. The individual will be responsible for preparing and reviewing loan documents, disbursing...

  • Assistant Branch Manager

    1 week ago

    Greenville, South Carolina, United States 1st Heritage Credit Full time

    About the RoleWe are seeking a highly motivated and customer-focused Assistant Branch Manager to join our team at 1st Heritage Credit. As a key member of our branch operations team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesWelcome and assist every customer in a professional manner,...

  • Branch Sales Associate

    1 week ago

    South Bend, Indiana, United States Partners 1st Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Sales Associate at Partners 1st Federal Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting our credit union services.Key...

  • Branch Sales Representative

    1 week ago

    South Bend, Indiana, United States Partners 1st Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Branch Sales Representative to join our team at Partners 1st Federal Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting our credit union services.Key...

Manager - Credit and Collections

4 months ago

South Bend, United States City of South Bend Full time

Salary Range - up to $65,000 annually_

**SUMMARY**:Assist the Director of Customer Service and Billing with all areas relating to billing and customer accounts.

**SUPERVISION EXERCISED**: Manage, mentor and coach 2 Financial Specialist IVs and 1 Financial Specialist III. These positions are non bargaining.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**: This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.
- Enforce the Rules and Regulations pertaining to billing, customer accounts and the delinquency process.
- Assists the Director of Customer Service & Billing with implementation of collections, credit processes, and software changes. Also assists with testing collection process changes.
- Assists with credit and collections calculations, reports, auditing of accounts selected for collections processes.
- Analyze billing and account reports and assist with data cleanup projects as needed.
- Supervises and coaches employees, handling personnel issues relating to staff conflicts, absenteeism, performance issues, etc., as necessary according to City and Department policy. Prepares and delivers performance reviews.
- Makes recommendations and assists with development and implementation of new procedures and workflow enhancements. Ensures the necessary resources are available in order to comply with the policies and procedures in order to comply with policies set forth by the admin and finance department.
- Responsible for assignment of credit and collections department workflow with expectations of accuracy.
- Works with the Billing and Accounts Manager to ensure accuracy in billing, credit and collections.
- Works as team to prepare all billing and collections calendars used in the billing and delinquency process.
- Completes review processes for accounts shut off for nonpayment, sent for collections, that have had a sewer lien placed, credits released and cash reconciliation. Ensures that reports shared with Admin and Finance are reviewed for accuracy and changes before they are sent.
- Handles escalated delinquency and credit issues and overseas adjustments done and processes run by direct reports.
- Assists with compiling data requests, including but not limited to those for credit and collections.

**NON-ESSENTIAL FUNCTIONS**: Assume additional responsibilities as requested or assigned.

**QUALIFICATIONS**:To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**REQUIREMENTS**
- High School Diploma or equivalent education required. Advanced education in Business, Accounting, or related field preferred.
- At least five years Utility Billing experience required. Five years supervisory experience, preferred.

**KNOWLEDGE, SKILLS AND ABILITIES PREFERRED**
- Knowledge of billing metered services and customer service activities.
- Knowledge of practices to ensure confidentiality of sensitive information.
- Ability to communicate professionally and compassionately with customers, and to provide excellent customer service while also adhering to utility policies.
- Ability to analyze complex account credit and collection information.
- Ability to organize and supervise several highly complex activities and competing priorities.
- Ability to use sound administrative judgment, particularly in matters of finance and efficiency.
- Ability to use billing and account management software.
- Ability to communicate with tact and diplomacy and effectively with other administrators, subordinates, and the general public.

**EQUIPMENT**: Telephone, computer including customer and account management software, scanner, copier.

**PHYSICAL DEMANDS**: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk, use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

**WORK ENVIRONMENT**: Work is performed primarily in the office. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free.